Audio lag

Discussion in 'Web Call Server 4' started by Sajin, Oct 11, 2016.

  1. Sajin

    Sajin New Member

    We're using Web Call server version 4.0.1450
    We're having a delay of 3-5 seconds in hearing the attendee. ie, If a person say "Hello... Jim", caller would hear "Jim,". Any issues has been reported in this call server version? Or we need to check any other parameters in flashphoner.properties/server.properties.

    Media provider: Flash
    Browser: Chrome
    Machine: Linux and Mac
  2. Max

    Max Administrator Staff Member

    In latest versions of wcs_api (client) Flash media provider is disabled for Chrome and Firefox browsers.
    It should use WebRTC by default. Try to switch to WebRTC media provider and check the latency again.

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