can't login through :9091 to WCS admin page

Discussion in 'Web Call Server 5' started by Arsen G., May 6, 2017.

  1. Arsen G.

    Arsen G. New Member

    Hi!
    I can't login to my WCS through 9091 port. What's I'm doing wrong?
    the log part is bellow:

    08:06:19,096 INFO nerUserDetailService - http-nio-9091-exec-4 Looking for username admin
    08:06:19,100 INFO AuditListener - http-nio-9091-exec-4 AuditEvent [timestamp=Sat May 06 08:06:19 CEST 2017, principal=admin, type=AUTHENTICATION_SUCCESS, data={details=org.springframework.security.web.authentication.WebAuthenticationDetails@7798: RemoteIpAddress: 91.103.58.143; SessionId: null}]
    08:06:19,100 INFO AuditListener - http-nio-9091-exec-4 AuditEvent [timestamp=Sat May 06 08:06:19 CEST 2017, principal=admin, type=AUTHENTICATION_SUCCESS, data={details=org.springframework.security.web.authentication.WebAuthenticationDetails@7798: RemoteIpAddress: 91.103.58.143; SessionId: null}]
    08:06:19,244 INFO AuditListener - http-nio-9091-exec-10 AuditEvent [timestamp=Sat May 06 08:06:19 CEST 2017, principal=anonymousUser, type=AUTHORIZATION_FAILURE, data={type=org.springframework.security.access.AccessDeniedException, message=Access is denied}]
  2. Max

    Max Administrator Staff Member

    Looks like your password is incorrect.
    You can restart server with default values. Then database will be re-created with default settings.
    1. Stop server.
    Code:
    service webcallserver stop
    Check process
    Code:
    ps aux | grep java
    Kill process if exists
    Code:
    kill -9 PID
    2. Remove files from /usr/local/FlashphonerWebCallServer/database
    3. Start server.
    Code:
    service webcallserver start
    Once your server is started, you can open page http://host:9091 and set your admin password.
  3. Arsen G.

    Arsen G. New Member

    Dear Max, I did what you suggest but no luck.
    the system asked to choose new password, after entering it twice I'm getting the error.
    Can you suggest what's wrong?
    Thank you in advance.

    Attached Files:

  4. Max

    Max Administrator Staff Member

    Please send SSH access to logs@flashphoner.com
    We will check. I can be internal Linix server problem like 'not enough disk space'.

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