Hi,
When try to call a number from a conference call provider, it is stuck on TRYING. The call is never established. In the logs I see this:
<-------------------- SIP/2.0 100 Trying
from: xxxxxxx
to: xxxxxxx
time: 1501228599418
timeStamp:
isSender: false
transactionId: z9hg4bkec54afd944bd4a0dbf6885e7fe52760f
callId: 3b4dc508-65c5-428b-8ed3-804c993af531
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 52.212.73.0:30001;branch=z9hG4bKec54afd944bd4a0dbf6885e7fe52760f;received=52.212.73.0
From: xxxxxxx
To: xxxxxxx
Call-ID: 3b4dc508-65c5-428b-8ed3-804c993af531
CSeq: 1 INVITE
Server: 12Connect VPBX
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,REFER,SUBSCRIBE,NOTIFY,INFO,PUBLISH
Supported: replaces,timer
Session-Expires: 1800;refresher=uac
Contact: <sip:0207168427@109.71.104.36:5060>
Content-Length: 0
07:56:39,423 DEBUG sipMessages - UDPMessageChannelThread-30001-84
<-------------------- SIP/2.0 501 Not Implemented
from: xxxxxxx
to: xxxxxxx
time: 1501228599422
timeStamp:
isSender: false
transactionId: z9hg4bkec54afd944bd4a0dbf6885e7fe52760f
callId: 3b4dc508-65c5-428b-8ed3-804c993af531
SIP/2.0 501 Not Implemented
Via: SIP/2.0/UDP 52.212.73.0:30001;branch=z9hG4bKec54afd944bd4a0dbf6885e7fe52760f;received=52.212.73.0
From: xxxxxxx
To: xxxxxxx
Call-ID: 3b4dc508-65c5-428b-8ed3-804c993af531
CSeq: 1 INVITE
Server: 12Connect VPBX
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,REFER,SUBSCRIBE,NOTIFY,INFO,PUBLISH
Supported: replaces,timer
Content-Length: 0
07:56:39,423 DEBUG sipMessages - UDPMessageChannelThread-30001-84
--------------------> ACK sip:0207168427@tel.12connect.com SIP/2.0
from: xxxxxxx
to: xxxxxxx
time: 1501228599423
timeStamp:
isSender: true
transactionId: z9hg4bkec54afd944bd4a0dbf6885e7fe52760f
callId: 3b4dc508-65c5-428b-8ed3-804c993af531
ACK sip:0207168427@tel.12connect.com SIP/2.0
Call-ID: 3b4dc508-65c5-428b-8ed3-804c993af531
Max-Forwards: 70
From: xxxxxxx
To: xxxxxxx
Via: SIP/2.0/UDP 52.212.73.0:30001;branch=z9hG4bKec54afd944bd4a0dbf6885e7fe52760f
CSeq: 1 ACK
Content-Length: 0
07:56:39,426 INFO WCS4CallbackHandler - pool-1-thread-5 notifyBalance 999236769@tel.12connect.com
07:56:39,427 INFO ManagerApiConnection - pool-1-thread-5 Config for method CallStatusEvent not found, using defaults
07:56:39,464 WARN allResponseProcessor - pool-1-thread-6 Method 'INVITE' not implemented (501 response)
Can anyone give me some insight on this error? Is it an issue in the webcallserver itself or can I do something about it on my end?
Thanks in advance
When try to call a number from a conference call provider, it is stuck on TRYING. The call is never established. In the logs I see this:
<-------------------- SIP/2.0 100 Trying
from: xxxxxxx
to: xxxxxxx
time: 1501228599418
timeStamp:
isSender: false
transactionId: z9hg4bkec54afd944bd4a0dbf6885e7fe52760f
callId: 3b4dc508-65c5-428b-8ed3-804c993af531
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 52.212.73.0:30001;branch=z9hG4bKec54afd944bd4a0dbf6885e7fe52760f;received=52.212.73.0
From: xxxxxxx
To: xxxxxxx
Call-ID: 3b4dc508-65c5-428b-8ed3-804c993af531
CSeq: 1 INVITE
Server: 12Connect VPBX
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,REFER,SUBSCRIBE,NOTIFY,INFO,PUBLISH
Supported: replaces,timer
Session-Expires: 1800;refresher=uac
Contact: <sip:0207168427@109.71.104.36:5060>
Content-Length: 0
07:56:39,423 DEBUG sipMessages - UDPMessageChannelThread-30001-84
<-------------------- SIP/2.0 501 Not Implemented
from: xxxxxxx
to: xxxxxxx
time: 1501228599422
timeStamp:
isSender: false
transactionId: z9hg4bkec54afd944bd4a0dbf6885e7fe52760f
callId: 3b4dc508-65c5-428b-8ed3-804c993af531
SIP/2.0 501 Not Implemented
Via: SIP/2.0/UDP 52.212.73.0:30001;branch=z9hG4bKec54afd944bd4a0dbf6885e7fe52760f;received=52.212.73.0
From: xxxxxxx
To: xxxxxxx
Call-ID: 3b4dc508-65c5-428b-8ed3-804c993af531
CSeq: 1 INVITE
Server: 12Connect VPBX
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,REFER,SUBSCRIBE,NOTIFY,INFO,PUBLISH
Supported: replaces,timer
Content-Length: 0
07:56:39,423 DEBUG sipMessages - UDPMessageChannelThread-30001-84
--------------------> ACK sip:0207168427@tel.12connect.com SIP/2.0
from: xxxxxxx
to: xxxxxxx
time: 1501228599423
timeStamp:
isSender: true
transactionId: z9hg4bkec54afd944bd4a0dbf6885e7fe52760f
callId: 3b4dc508-65c5-428b-8ed3-804c993af531
ACK sip:0207168427@tel.12connect.com SIP/2.0
Call-ID: 3b4dc508-65c5-428b-8ed3-804c993af531
Max-Forwards: 70
From: xxxxxxx
To: xxxxxxx
Via: SIP/2.0/UDP 52.212.73.0:30001;branch=z9hG4bKec54afd944bd4a0dbf6885e7fe52760f
CSeq: 1 ACK
Content-Length: 0
07:56:39,426 INFO WCS4CallbackHandler - pool-1-thread-5 notifyBalance 999236769@tel.12connect.com
07:56:39,427 INFO ManagerApiConnection - pool-1-thread-5 Config for method CallStatusEvent not found, using defaults
07:56:39,464 WARN allResponseProcessor - pool-1-thread-6 Method 'INVITE' not implemented (501 response)
Can anyone give me some insight on this error? Is it an issue in the webcallserver itself or can I do something about it on my end?
Thanks in advance