webcallserver crash

neogeo

Member
I had two streams playing, one screen share and one audio and then I tried to stream one more screen share.
Then I went to the player on IE I clicked start and then the server crashed, or some parts of the server crashed.
I am attaching the crash log.
 

Max

Administrator
Staff member
Please attach crash log
errorPID.log
here PID is ID of crashed process
 

Max

Administrator
Staff member
We were able to reproduce this crash with Firefox streamer and IE player.
It is fixed in latest build 2165.
Update command:
Code:
service webcallserver update
Please report with logs if you still have this crash.
 

neogeo

Member
Now flash player works for some time and then the screen goes very fuzzy. After that you are able to connect with the player but nothing is displayed.
 

Max

Administrator
Staff member
Hello
The crashing issue is under investigation.
Could you please provide server-stdout.log
To enable this log, replace
Code:
-Dnode.enable_stdout=false
with
Code:
-Dnode.enable_stdout=true
in /usr/local/FlashphonerWebCallServer-5.0.2172/bin/setenv.sh
and do wcs restart
Code:
service webcallserver restart
This log will be place to WCS_HOME/server_logs dir.
As a temporary option you can reject connections from IE. It will prevent crashing.
 

Max

Administrator
Staff member
Hello
We can't reproduce this issue with latest builds.
Please update and check.
If you have a crash, please provide server_stdout.log file and crash report again.
With the new logs please send ssh access to logs@flashphoner.com
 
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