webcallserver crash

Discussion in 'Web Call Server 5' started by neogeo, Apr 6, 2017.

  1. neogeo

    neogeo Member

    I had two streams playing, one screen share and one audio and then I tried to stream one more screen share.
    Then I went to the player on IE I clicked start and then the server crashed, or some parts of the server crashed.
    I am attaching the crash log.
  2. Max

    Max Administrator Staff Member

    Please attach crash log
    errorPID.log
    here PID is ID of crashed process
  3. neogeo

    neogeo Member

    attached

    Attached Files:

  4. Max

    Max Administrator Staff Member

    We were able to reproduce this crash with Firefox streamer and IE player.
    It is fixed in latest build 2165.
    Update command:
    Code:
    service webcallserver update
    Please report with logs if you still have this crash.
  5. neogeo

    neogeo Member

    Now flash player works for some time and then the screen goes very fuzzy. After that you are able to connect with the player but nothing is displayed.
  6. neogeo

    neogeo Member

    Crashed again.

    Attached Files:

  7. Max

    Max Administrator Staff Member

    Hello
    The crashing issue is under investigation.
    Could you please provide server-stdout.log
    To enable this log, replace
    Code:
    -Dnode.enable_stdout=false
    with
    Code:
    -Dnode.enable_stdout=true
    in /usr/local/FlashphonerWebCallServer-5.0.2172/bin/setenv.sh
    and do wcs restart
    Code:
    service webcallserver restart
    This log will be place to WCS_HOME/server_logs dir.
    As a temporary option you can reject connections from IE. It will prevent crashing.
  8. Max

    Max Administrator Staff Member

    Hello
    We can't reproduce this issue with latest builds.
    Please update and check.
    If you have a crash, please provide server_stdout.log file and crash report again.
    With the new logs please send ssh access to logs@flashphoner.com

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