Recent content by Angel Lu

This is the log file

Hi Support, This log we found in flashphoner.log. Seems one thread close. And after this log, the server CPU and memory will start higher then before. 05:27:18,534 INFO WSClient - WS-pool-6-thread-1 Close connection for channel [id: 0x305b4f2f, /36.76.151.96:8222 =>...

May I know which log file you need? And which setting file?

Hi, Actually we not use WebRTC, we used WebSocket. 1. May I know have some different for setting? 2. How many user?

Hi, You said can about 1000 users right? Could you pass the setting file to me? And may I know which log file name you need? Thanks

Hi Support, Now we upgrade the WCS version to 2549 two days, but still CPU and memory high this two days. Could help to check it? Because now we only 20 user in server. Now our VM has 8 cores and memory have 32 GB, but still have problem. May I know one server can support how many user? And...

Hi Support, Yesterday night we notice our CPU and memory very high and the service auto stop. Now our version number is 2549.

Our server can't access out sit

Hi, This is our CPU and memory

Hi, I try to add VisualVM, but can't add the WCS server in here. I try to use the ip, but seems can't success.

Oh, noted. And if we reconnect every 1 min (means will re-access the url). That will that the CPU higher?

May I know how to get SSH access detail?

We use 2108 before, and also CPU high

Hi So this can fix CPU high issue? Because now only 20 to 25 user will that the CPU high, but we don't know why.

Hi, We use the WCS in our live streaming video, but the CPU still high(100%) when the user only 20. May I know have any setting need to change? We use the version number is 5.0.2075.