No video

[Securonet]

Hitting my demo instance at http://fp.securonet.net:9091/shared.../streamer/ln-2e3d3e25405114fc725a9d90398b3282 or https://fp.securonet.net:8088/share.../streamer/ln-2e3d3e25405114fc725a9d90398b3282 results in black boxes where the video should be (in Safari) or blank boxes in Chrome. Never asks for camera permission.

 

[Max]

Mac OS Safari or iOS Safari?
The link is not opening. It seems server has been restarted.
https://fp.securonet.net:8888/share.../streamer/ln-2e3d3e25405114fc725a9d90398b3282

 

[Securonet]

https://fp.securonet.net:8888/share.../streamer/ln-b036cae72e6b4a88de1b1416c2e8cd65

I've PM'd you the login credentials if that helps.

 

[Securonet]

The result is the same regardless of platform, insofar as I'm never prompted to allow camera access.

 

[Securonet]

@Max Any feedback on this? I'm unable to perform any sort of assessment on my trial of Flashphoner...

 

[Max]

Hello
The link is incorrect.
Please set following line in WCS_HOME/conf/wcs-manager.properties

-DstartWithDemoUser=true

Then restart server

service webcallserver restart

Then the link will become permanent.

You can also send SSH access to logs@flashphoner.com
We will check.

 

[Securonet]

Hi Max,

This is done. New link is https://fp.securonet.net:8888/share.../streamer/ln-302a2d3231c47db79ba72de8146d5a21

I also previously PMd you the admin login credentials.

 

[Max]

Hello

Websocket connection was failed with your server.
Make sure you imported SSL certificates properly and you don't have errors in WCS_HOME/logs/server_logs/flashphoner.logs
You can either share flashphoner.log or send ssh access to logs@flashphoner.com
We will check.

Please do not write to PM. Currently we don't use PM for communications and PM data can be lost.

 

[Securonet]

Hi Max, I followed up via email to logs. Basically, I decided to start anew with a fresh AWS build in order to eliminate anything I might have done to muck things up. But I’m having problems with the SSL certificate. I tried the Let’s Encrypt feature in the web interface but it always throws an error. Please advise on how to make this work.

 

[Max]

Hello
Just wondering did you have a successful case with your system?

 

[Securonet]

Hello
Just wondering did you have a successful case with your system?

No, Max, we did not. I never received a follow up on my May 9th message here and my email to logs@flashphoner.com. We're analyzing competing solutions from Red5Pro, Nimble Streamer, and AntMedia.io for a 460-camera integration project.

 

[Max]

Got it. Thanks. We can deploy a demo on your server.
Please send RTSP url and server credentials to support@flashphoner.com
We will install the demo for testing.

 

[Securonet]

Max, do you have an update on this? I responded with ssh credentials and RTSP url on June 12. I don't show any logins from you.

 

[Max]

Hello
We have received ssh credentials but no RTSP url for testing.
Could you please send RTSP url.
We will check.
Server is currently up and running and no visible issues found.

 

[Securonet]

I just resent. The issue we're having is that we can't get it to work with SSL. Let's Encrypt feature of this platform fails with an error 100% of the time.

 

[Max]

Hello
We can see that no certs in /etc/letsencrypt folder.
Try
1. Temporary open port 80 http.
2. Run certbot

cd /opt/eff.org/certbot/venv/bin
./certbot certonly

3. Choose option
Spin up temporary web server.
If http port 80 is open, certbot will validate your server and will install certs to /etc/letsencrypt.
Once the certs are installed you will be able to import it via dashboard.
https://docs.flashphoner.com/x/nwAf

 

[Securonet]

Did this. Got fullchain.pem and privkey.pem. Downloaded them. Added fullchain.pem and uploaded it. Added privkey.pem and imported it. Then I get this error:

Whitelabel Error Page
This application has no explicit mapping for /error, so you are seeing this as a fallback.

Fri Jun 22 14:16:24 UTC 2018
There was an unexpected error (type=Internal Server Error, status=500).
javax.persistence.PersistenceException: org.hibernate.exception.ConstraintViolationException: could not execute statement

 

[Securonet]

When I reload the Certificates page, it shows the fullchain.pem file in place. When I try to import privkey.pem it throws this message in red:


Certificates problem
No Certificate loaded

 

[Max]

Try

service webcallserver stop
rm -f /usr/local/FlashphonerWebCallServer/database/*
service webcallserver start

This should cleanup database and fix the import issue.
This issue generally happens during updates from older versions to the new one with different database structure.

 

[Securonet]

That did it! Thank you Max. We can now test this. That said, the trial license is long expired.