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  1. Max

    Cannot separate Inbound and Outbound audio stream

    Good day. You can try to record outbound and inbound audio separately at WCS side. Update WCS 5.2 instance to build 5.2.1921 and enable SIP calls recording: record=/usr/local/FlashphonerWebCallServer/records preserve_non_mixed_recorded_files=true In this case, the 3 files will be created in...
  2. Max

    DigiEye's streams cant be played

    Please do the following: 1. Download the WCS installastion archive here: 5.2.1988 2. Place the archive to the server 3. Unpack the archive tar -xvzf FlashphonerWebCallServer-5.2.1988.tar.gz 4. Stop WCS sudo systemctl stop webcallserver 5. Launch the installation script cd...
  3. Max

    DigiEye's streams cant be played

    We fixed the issue in build 5.2.1988. Please update and set the following parameter: jitter_buffer_strictness=TOLERANT The stream should play. Please also check if the green flickering occurs with this build and setting.
  4. Max

    Проблемы с конвертацией из webm в mp4 и c сохранением записи стрима.

    Добрый день. По тикету WCS-4139: проблема с отсутствием звука в потоках, републикованных как RTMP, исправлена в сборке 5.2.1989.
  5. Max

    Green flickering

    Please provide RTSP link or RTSP dump collected on the server side: 1. Restart WCS. 2. Start tcpdump on the server: tcpdump -npi any -B 10240 -w log.pcap 3. Play the stream using Player example, reproduce the problem 4. Stop tcpdump Send the dump or RTSP link using this form.
  6. Max

    DigiEye's streams cant be played

    We're on the final testing stage before release. The fix will be released this week.
  7. Max

    ERROR Error: Flashphoner API is not initialized

    You cannot stream or play video in backgroung on iOS. So you should start publish or playback again when browser window goes back to foreground.
  8. Max

    Вопрос по оплате

    Здравствуйте. Письмо нашли. Сегодня ответим.
  9. Max

    Green flickering

    Good day. This may be due to bad client channel quality. Please try to use WebRTC over TCP to prevent packet loss: ice_tcp_transport=true
  10. Max

    Parsing error when collecting format prometheus stats

    Good day. The regression is already fixed in build 5.2.1982. Please update and check.
  11. Max

    How to turn off the bevel effect over the controls on the embed player

    Good day. Embed Player uses a standard HTML5 video controls. If you want to customize it, disable the standard controls function playStream(session) { let playWidth = 0; let platHeight = 0; let options = { name: streamName, display: remoteVideo, useControls...
  12. Max

    Abnormally large server_log file issue

    Good day. This is probably a network issues: RTCP feedback packets are failed to send to a publishing client. In this case, all the packets unsent are displayed in error log. We raised the ticket WCS-4141 to reduce the output.
  13. Max

    Проблемы с конвертацией из webm в mp4 и c сохранением записи стрима.

    Добрый день. В очередных логах мы видим NullPointerException в клиентских логах тех потоков, в републикации которых не было звука. К сожалению, ваши отчеты не содержат номера сборки и настроек сервера, поэтому мы воспроизвели проблему с настройками по умолчанию и создали тикет WCS-4139. Вы...
  14. Max

    WCS 5.2.1947

    Good day. Yes, GPU encoding using NVIDIA CUDA is already supported, but decoding is not. We're working on GPU decoding in ticket WCS-4074. If a stream is decoding by CPU and encoding by GPU, this lead to lack of performance due to a copying of a large byte arrays from system memory to GPU...
  15. Max

    API is not initialized

    Good day. The Flashphoner.init() method must be called once per one page (for example, on page loading). Then you don't need to reinit WebSDK again.
  16. Max

    Version not available on update

    Since build 5.2.1981 it is possible to set a maximum timeout in seconds for update checking and downloading operations (10 seconds by default) sudo ./webcallserver check_update --update-timeout 10 sudo ./webcallserver update --update-timeout 10
  17. Max

    ERROR Error: Flashphoner API is not initialized

    We can't reproduce this on our demo server: Publishing WebRTC stream to demo server (Win 11, Chome 124) Playing WebRTC stream in MacOS Safari 17.5 Please also note that this error raises from your custom code, not from Player example code.
  18. Max

    ERROR Error: Flashphoner API is not initialized

    All the HLS Player minimal examples does not support automatic playback because they are examples only. You should write a custom player code based on an example code to implement autoplay.
  19. Max

    invoke method call for client

    Данная страница более недоступна. Список версий и Release notes доступны на этой странице. Кроме того, обновлять вресию можно при помощи команды cd /usr/local/FlashphonerWebCallServer/bin sudo ./webcallserver update См здесь: Проверка обновлений
  20. Max

    ERROR Error: Flashphoner API is not initialized

    Is the issue reproducing in Player example from WCS web admin interface on the server? Perhaps you have not included a VideoJS library. The VideoJS player minimal example shows how to load dynamically VideoJS 7 or 8 library. Please take a look at source code.
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