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  1. Max

    ERROR Error: Flashphoner API is not initialized

    Please clarify: - What WCS build do you use? - What player example do you use to play: HLS.JS Player minimal, VideoJS Player minimal? - Steps to reproduce a problem from publishing a stream to playing it. There is no autoplay option for HLS playback, you should just get an HLS stream URL and...
  2. Max

    Need help how to play WSS stream

    Good day. Seems like the server you've provided is no a WebCallServer instance. WCS uses is own websocket signaling, and the server doe not support it. You can play the stream via WCS using RTSP or RTMP protocol.
  3. Max

    DigiEye's streams cant be played

    We're testing the fix. Perhaps it will be released next week. Please be patient.
  4. Max

    Проблемы с конвертацией из webm в mp4 и c сохранением записи стрима.

    Добрый день. В очередных логах мы видим, что для всех потоков, которые не записались, в серверном логе не было сообщений о получении ключевого фрейма и создании файла записи. При этом поток 190499-150046_6E72F232-92E0-4827-BBAD-EA62E4606F4B был остановлен через 8 секунд после начала публикации...
  5. Max

    DigiEye's streams cant be played

    We reproduced the issue playing the stream from the dump provided and raised the ticket WCS-4129, We'll let you know about progress here.
  6. Max

    invoke method call for client

    Добрый день. Нужен полный отчет с логами и настройками сервера: Сбор отладочных логов при помощи скрипта report.sh. Пришлите его через эту форму.
  7. Max

    How to remove and reinsert audio during video transmission (mute X)

    WebSDK does not support track adding or removing. Perhaps we will support it in the next major version, but it is not a priority task and will take a long, long time to release.
  8. Max

    How to remove and reinsert audio during video transmission (mute X)

    Good day. You don't need to remove audio track to mute it. Use Stream.muteAudio() method, for example (Conference sample source code) $("#localAudioToggle").text("Mute A").off('click').click(function(){ if (stream.isAudioMuted()) { $(this).text("Mute A")...
  9. Max

    IDecodedPcmInterceptor Java 9+ support

    We placed IDecodedPcmInterceptor implementation to a separate package com.flashphoner.pcmInterceptor, tested on JDK 12, 14, 17, 18. It seems to be working. So we updated the example in documentation: Server audio processing. Please try to build it as described.
  10. Max

    Unreponsive due to high CPU usage

    Good day. We found a probable reason for SocketException and fixed it in build 5.2.1963. We also added some logging to detect a problem if it persists. Please update and check.
  11. Max

    Version not available on update

    Good day. This is a known issue: a fixed 5 seconds timeout is used to check if a build is available to download. This timeout is enough in most cases, but may be not enough if there are som temporary network issues between server to update and the builds file storage. There is the ticket...
  12. Max

    Video transmission stops midway

    Send indication is sent by client. If client stops sending suck packet it probably stops sending a media traffic too.
  13. Max

    Video transmission stops midway

    Yes. According to the dump and explanation provided, a problem is between TURN server and publishing client, not between WCS and TURN сервер.
  14. Max

    Video transmission stops midway

    No. This is definitely a problem between publishing client and TURN server. Yes, the bottleneck may be in network settings.
  15. Max

    Video transmission stops midway

    Good day. Unfortunately, you've not provided any additional information to the dump: 1. TURN server address, WCS server address, client address 2. Was it publishing or playing client? We see in dump a periodic Previous segment not captured messages with TCP retransmission. It seems like a packet...
  16. Max

    ERROR Error: Flashphoner API is not initialized

    We checked publishing and playback on your server. When using a valid server domain name (we get it using reverse DNS lookup), a test stream is playing successfully in Player example in iOS Safari 17.4.1. But Safari refuses to connect to secure Websocket when connecting by IP address So you...
  17. Max

    Flashphoner Android SDK plays stream shows call volume slider

    This is WebRTC library implementation behaviour. We can't change that.
  18. Max

    Parsing error when collecting format prometheus stats

    Good day. We fixed the issue in WCS build 5.2.1960. Please update and check.
  19. Max

    ERROR Error: Flashphoner API is not initialized

    We tested WebRTC playback in iOS Safari 17.4.1 (iPhone 12 mini) on our demo server (WCS build 5.2.1917, WebSDK build 2.0.240): 1. Published a test stream in Media Devices example in Windows Chrome 123 2. Played the test stream in Player example in iOS Safari 17.4.1 The stream is playing...
  20. Max

    Be Load test available rtsp ip camera play?

    Good day. Please read this article about RTSP streams load testing: How many RTSP cams can I connect to the WebRTC server?
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