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  1. Max

    How to setup Web call server5

    Good day. Please set ip parameter to elastic IP address and disable automatic IP address detection ip=your_elastic_IP_address hold_ip_settings=true
  2. Max

    RtspAgent shutdown

    Seems you should check the camera setup if available. At least VLC should play the stream correctly, but unfortunately it does not.
  3. Max

    RtspAgent shutdown

    Seems like your RTSP camera eventually stops sending a media packets in interleaved mode (RTSP over TCP). Moreover, VLC does not play the stream at all. If non-interleaved mode (RTSP over UDP) is enabled, the stream is playing more stable rtsp_interleaved_mode=false According to your report...
  4. Max

    RtspAgent shutdown

    Good day. Seem like RTSP stream you capture stops occasionally. Please collect a report as described here and send the archive and RTSP stream URL using this form. Also, please remove all the rtp_paced_sender settings from flashphoner.properties file. We do not recommend to use this function...
  5. Max

    Testing new version

    You can comment line 113 ... }).on(SESSION_STATUS.FAILED, function () { setStatus(SESSION_STATUS.FAILED); /// Comment this line onStopped(); tryToRestart(); }); ... and line 171 ... }).on(STREAM_STATUS.FAILED, function(stream) {...
  6. Max

    Failed by DTLS error

    Вопросы по лицензиям лучше уточнять в sales@flashphoner.com
  7. Max

    Testing new version

    We updated a ready to use auto reconnect samples: Player Embed Player Also there is a Restart switch in modified Embed Player example which adds the option restart=true to Embed Player URL
  8. Max

    Failed by DTLS error

    В верхней части темы форума есть ссылка Report для отправки доступов и других данных. Если отправлять через нее, в спам не попадает.
  9. Max

    Failed by DTLS error

    Здравствуйте. Сообщение от 10 февраля попало в спам. Подняли его из спама. Информация есть. По проблеме: Failed by DTLS error Какое-то время назад, браузеры перешли на DTLS 1.2. Версия сервера не менялась и для сервера 5.0.3530 осталась на DTLS 1.0. Поэтому использовать старую версию сервера с...
  10. Max

    About License Key

    Contact sales
  11. Max

    about license key

    Hello Please contact sales@flashphoner.com to unlock your license You can't unlock the license from your end.
  12. Max

    IDecodedFrameInterceptor for all streams

    We confirm the issue, the ticket WCS-3718 is raised. Will inform you about progress here.
  13. Max

    Testing new version

    Not yet. We raised the ticket WCS-3717 to update a ready to use examples. Will let you know about progress here.
  14. Max

    Testing new version

    You've not set username, so we could guess it's ec2-user Embed player supports a special option to enable restart. So you should either pass the option https://wcs:8888/embed_player?urlServer=wss://wcs:8443&streamName=test&mediaProviders=WebRTC&restart or replace false to true in the string...
  15. Max

    Testing new version

    Unfortunately we cannot connect to the server using private key you've sent: You can download a ready to use Player and Embed Player examples with auto reconnect here: Player Embed Player
  16. Max

    FlashphonerWebCallServer cannot be started from user flashphoner, please fix the permissions to the folders or run 'webcallserver set-permissions'!

    Seems you've mixed installation archive and installation dir. Your server installation folder looks like But it should look like So you must do the following: 1. Uninstall WCS: cd /usr/local/FlashphonerWebCallServer/bin sudo ./uninstall.sh 2. Remove the folder if it was not removed during...
  17. Max

    FlashphonerWebCallServer cannot be started from user flashphoner, please fix the permissions to the folders or run 'webcallserver set-permissions'!

    Good day. We cannot reproduce the problem by installing the build 5.2.1555 from scratch or by updating from previous build. So please try to install the build from scratch and copy a setting needed. If the problem is still reproducing, provide SSH access to the server using this form. If you...
  18. Max

    Есть ли в iOS SDK аналог Publishing/playback channel quality control?

    Добрый день. В сборке 2.6.110 (также доступна в CocoaPods) добавлена возможность контроля качества канала, основываясь на разнице битрейтов клиента и сервера. Подробности см здесь: Контроль качества канала публикации/проигрывания
  19. Max

    Testing new version

    Please make sure you've done systemctl enable webcallserver Please provide SSH access to the instance using this form.
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