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  1. S

    Cannot stream some cameras

    pcap located here: https://vidsys.box.com/s/qjlghl6onl0152jo96vbbbj2qppesd8l
  2. S

    Cannot stream some cameras

    logs
  3. S

    Cannot stream some cameras

    Running WebCallServer 5.2.1022 Some cameras stream and other fail, both on the same network.
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    Streams stop working restart of wcs needed

    running 5.2.1126 Video streams are intermittently failing and a restart of the wcs service is needed. seeing errors like this in the log 14:41:48,951 ERROR RtspAgent - API-ASYNC-pool-13-thread-62 Stream failed 14:41:48,952 INFO RestClient - API-ASYNC-pool-13-thread-49...
  5. S

    "Stopped by session disconnect"

    Your suggestion fixed it. Thank you very much Max!
  6. S

    "Stopped by session disconnect"

    I have updated the form with the requested files. Thank you
  7. S

    "Stopped by session disconnect"

    Running this version of WCS 5.2.1711
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    "Stopped by session disconnect"

    We are having a issue streaming externally on customer network. We had all firewalls disabled and captured a good working internal scenario and a failed external scenario. Logs are showing this when failing: OBJECT: { "nodeId" : "mB8C1N1RLLpg0D1KI1xl87rX1RduM7BD@192.168.240.39", "appKey"...
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    Support for 302 - Moved Temporarily

    @Max I will send you a email to support@flashphoner.com with the latest testing
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    Support for 302 - Moved Temporarily

    We are running 5.2.1143 and seeing this same error. Any suggestions to work around this 302 Moved message? 14:42:52,161 INFO RtspAgent - pool-603-thread-1 Set auth header: Digest username="", realm="media@genetec.com", nonce="d3bbe0df34004a14b48eed803a2dd9e0"...
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    Log4J

    We tried your suggestion and loaded reload4j. The customers scan is still picking up log4j version 1 as says this is not supported. "Description: According to its self-reported version number, the installation of Apache Log4j on the remote host is 1.x and is no longer supported. Log4j...
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