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  1. M

    Edge servers failed to load streams

    After checking further, it seems Master Origin server ( we have one master server origin and slave origin servers) fails to connect to edge server. I guess that is why the edge servers can't stream smoothly. Is that be a reason? I just launched a new set of servers and replaced the faulty ones...
  2. M

    Edge servers failed to load streams

    Hi, I have a origin and edge server configuration and it worked very well. But from today, I can't able to play a stream from edge servers It is getting stopped automatically after few minutes. When I gone through the logs, I got following errors with following message I am using AWS...
  3. M

    HLS stream behind Load Balancers

    Thank you. I will check
  4. M

    HLS stream behind Load Balancers

    It's a hybrid application built by us and it uses the Webview.
  5. M

    HLS stream behind Load Balancers

    Hi, Using WCS, WebRTC is pushed to server and it is played through HLS. Everything works great but when HLS is served through the Load balancer endpoint (more than one server is active), there was an issue in IOS where HLS stream gets freezed and plays some seconds later. After debugging, it...
  6. M

    WCS service issue with AWS Markekplace AMI

    Great. Its working now. Thank you Max.
  7. M

    WCS service issue with AWS Markekplace AMI

    Returns 404 > sudo netstat -nlp | grep java yes, all ports are open > curl -s http://localhost:8081/?action=stat Yes. Its returning response Shared the SSH access. Please check.
  8. M

    WCS service issue with AWS Markekplace AMI

    Okay. I have a another server with a user data script which modifies the flashphoner.properties file, database.yml by downloading from S3 and replacing it in latest package conf folder. On doing that, I am seeing unhealthy error in the service logs. Please check the last three lines WCS server...
  9. M

    WCS service issue with AWS Markekplace AMI

    Shared the ssh access. Please check.
  10. M

    WCS service issue with AWS Markekplace AMI

    Can you please share your IP address so that I can restrict SSH access?
  11. M

    WebRTC Video not getting pushed

    Thank you Max. Let me check. I have also noticed updating the WCS server to latest version(5.2.983) fixes the issue for the user. Is there any fixes done in the latest version related to this issue?
  12. M

    WCS service issue with AWS Markekplace AMI

    I think its sudo /usr/local/FlashphonerWebCallServer/bin/webcallserver set-permissions Even after setting the permissions, still it has same error as above mentioned in the ticket. I have attached the script file I am planning to use Marketplace AMI setup. Hoping to get this fixed.
  13. M

    WCS service issue with AWS Markekplace AMI

    Hello, I launched WCS server using AWS marketplace AMI https://aws.amazon.com/marketplace/reviews/reviews-list/B07ZVRPH5G and done similar to this setup. Also updated the WCS package to latest version using the bash script in user data. Upon launching the instance, when I checked with the...
  14. M

    WebRTC Video not getting pushed

    Hello, My WCS version: 5.2.859 Users in my system facing an issue where WebRTC stream can't be published to the Origin servers. I am using Origin and Edge servers infrastructure setup. On checking with the logs, I noticed their video not getting pushed to the stream. After starting the...
  15. M

    HLS Streaming issue - Safari browser (14)

    I see. Also I can see when a stream is published from safari 14 after sometime, the HLS stream is not getting played in lower versions also. What is the purpose of hls_payer_width and height configuration? And is it safe to update 5.2.699 to latest build or it has any drastic changes?
  16. M

    HLS Streaming issue - Safari browser (14)

    Hi, With HLS streaming using Edge servers, the HLS streaming is not playing continuously in Safari 14. It gets frozen after few minutes while the same stream plays in Chrome or other browsers normally. I can see below error message in my server My WCS version - 5.2.699
  17. M

    Master Origin server is unresponsive

    Thank you Max, I figured out the issue. The master origin server lost connectivity with the child origin servers which makes some logics to break in my application. I mean when I ran command "cdn show-nodes" in master origin, child origin servers are not displayed there but it is active behind...
  18. M

    Master Origin server is unresponsive

    Hello Max, Thank you for the reply. Memory and disk space is sufficient I noticed from the client log that stream gets unpublished immediately after its gets to Publishing status
  19. M

    Master Origin server is unresponsive

    Hi, My stream server setup: WCS Version: 5.2.699 Using Origin and edge server combination and one individual server as master origin which acts as source for other origin servers. This setup is working fine for almost more than 6months. From yesterday, my master origin server seems to be...
  20. M

    "Session does not exist" message with WebRTC playStream

    Hi, I have multiple Origin servers behind Load balancer in AWS. I can able to publish WebRTC stream and when I try to play the stream, I am getting "Session does not exist" error. When I checked with the logs, it seems publishing happened in one server and playstream got called in another...
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