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  1. Max

    Issue with SIP audio calls in SIP as RTMP .

    Yes, it works with Bria softphone though there is no telephone-event in response SDP. Raised internal issue WCS-1860 for investigation.
  2. Max

    Firefox voice issue

    Hello, If the issue is still reproducible, please let know - OS and Firefox version - SIP accounts used for testing (caller and callee) - if the issue is reproducible on the demo server
  3. Max

    Error when trying to stream rtsp from Genetec Camera

    Hello Try to update to latest version 5.2.36 https://docs.flashphoner.com/display/WCS52EN/Release notes This issue should be fixed here. If you still have any troubles with 5.2, please provide access to your RTSP URL. We will connect and debug. You can send RTSP URL and credentials to...
  4. Max

    Issue with SIP audio calls in SIP as RTMP .

    When WCS sends INVITE message to SIP PBX, it responds 200 OK with supported codecs list. In this list, there's no telephone-event codec that is needed to send or receive DTMF signals. It looks that your SIP PBX does not support telephone-event codec and, therefore, does not support DTMF, or this...
  5. Max

    Проблема со стримом из macOS

    Добрый день. Пожалуйста, подготовьте отчет по этой инструкции и вышлите на support@flashphoner.com. Это позволит уточнить версию сервера, версию браузера, настройки WCS и то, как заходит поток на сервер. Кроме того, сделайте, пожалуйста, запись опубликованного потока, как описано здесь, она...
  6. Max

    Error when trying to stream rtsp from Genetec Camera

    Hello. We work on this issue (internal ticket WCS-1858). We'll let you know when fix it.
  7. Max

    Проблема с параллельным воспроизведением VOD

    Добрый день. Мы работаем над этой проблемой (внутренний тикет WCS-1842). О результатах сообщим.
  8. Max

    Issue with SIP audio calls in SIP as RTMP .

    Tried calling using the account - there is no telephone-event in SDP in 200 OK on INVITE: m=audio 8376 RTP/AVP 18 a=rtpmap:18 G729/8000/1 a=fmtp:18 annexb=no a=sendrecv
  9. Max

    Services not working

    You trial license has expired.
  10. Max

    Streams randomly going black

    There were errors "Failed to encode compound RTCP packet to send" in your logs. That issue has been fixed in 5.1.3778. Update to the version is recommended.
  11. Max

    Failed to encode compound RTCP packet to send

    Исправлено - 5.1.3778 - 5.2.31
  12. Max

    Services not working

    Please send Chrome Developer Tools (F12) console output and WCS server log (WCS_HOME/logs/server_logs/flashphoner.log) to support@flashphoner.com.
  13. Max

    How to correctly set rest-hook?

    Hello. Please check the channel bandwidth between publisher and server, between server and player as described here. The channel test result will show you the maximum bitrate value, so you should limit the publisher video bitrate with this value. For example if iperf shows 1,15 mbit/s bandwidth...
  14. Max

    Откуда взять скрипт export.sh

    Добрый день. Актуальная инструкция по сборке примеров находится здесь. Прежде, чем скачивать библиотеку, Вы должны были скачать сами примеры с GitHub: git clone git@github.com:flashphoner/wcs-android-sdk-samples.git В этом случае примеры будут загружены в папку wcs-android-sdk-samples. В данной...
  15. Max

    Webrtc as rtmp republishing with different rtmp url and same stream name issue

    Hello. In latest WCS builds sync issues may occurs when packets are lost or dropped when publishing stream. In most cases it depends on channel quality from publisher to server. So we recommend to check channel quality as described in this doc, then choose the optimal resolution for your channel...
  16. Max

    Просмотр видео на iPod

    Добрый день. Пожалуйста, подготовьте отчет по этой инструкции и отправьте на support@flashphoner.com. наши специалисты проверят, что не так.
  17. Max

    Firefox voice issue

    Hello. Please prepare a report as described here, including server logs (you didn't provide it in another topic), and send to support@flashphoner.com. The logs should help us to check what audio codec is used with Firefox in your case.
  18. Max

    Issue with SIP audio calls in SIP as RTMP .

    Hello. In logs and dump that you provided we cannot see any attempts to send DTMF. Please clarify, how do you make a SIP call: using WebSDK (if it so, what example do you use?) or REST API? Also, please provide us SIP accounts for testing.
  19. Max

    Как воспроизводить видео с заданного времени

    Добрый день. В текущей реализации все сделано в основном для real-time видеопотоков. Работа с воспроизведением записе - VOD, реализована в базовом варианте для просмотра. Т.е. начать с определенного момента не получится. Варианты: 1. Переместить записанный mp4 файл в каталог web-сервера...
  20. Max

    Updated CentOS to latest release and Flashphoner doesn't work anymore

    Hello Firewall was started. That's why it didn't work for you. We have stopped firewall systemctl stop firewalld Please check again. Regarding core. Version 5.2.x does not use manager process. So core only process is active and listen ports: # netstat -nlp | grep java tcp 0 0...
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