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  1. Max

    Video record issue

    Hello Error resistance during recording has been improved in 5.2.1236 version Releases https://docs.flashphoner.com/display/WCS52EN/Release+notes Recording docs https://docs.flashphoner.com/display/WCS52EN/Stream+recording#Streamrecording-Recordingstoppingonerrors Before this improvement...
  2. Max

    Periodic sync issue when transcoding

    WebRTC over UDP is faster than TCP, but UDP is less packet loss proof than TCP. So on good stable internet connections UDP is recommended to use, but on unstable one TCP is preferable. You can switch transport on client side in Android and iOS SDKs. You cannot synchronize two different stream...
  3. Max

    Высокая нагрузка на 1 ядро

    Здравствуйте. Похожая проблема была исправлена, начиная со сборки 5.2.1252 https://docs.flashphoner.com/display/WCS52EN/Release+notes Соответственно, нужно обновиться до этой версии или выше.
  4. Max

    Periodic sync issue when transcoding

    Hello 1. Try to update. The build 5.2.1054 is October 2021. Looking quite old. Try to update to the latest available release https://docs.flashphoner.com/display/WCS52EN/Release+notes Make sure you have backup before update and you know how to rollback all changes quickly. 2. Switch to TCP...
  5. Max

    Setup two new servers, wss connection is failed

    Yes. /pull/pull https://docs.flashphoner.com/display/WCS52EN/From+another+WCS+server+via+WebRTC /pull/push https://docs.flashphoner.com/display/WCS52EN/To+another+WCS+server+via+WebRTC
  6. Max

    Setup two new servers, wss connection is failed

    We cannot reproduce a problem on both servers: websocket connection is establishing successfully (with Chrome browsers warning because we connected by IP), stream publishing and playback are working: 1st: 2nd: Unfortunately we do not know these servers domain names to check the connection. The...
  7. Max

    Setup two new servers, wss connection is failed

    Good day. Please provide SSH access to the server using this form. Transcoding will work in any WCS build unless it is disabled in flashphoner.properties or server capacity is not enough to encode incoming streams.
  8. Max

    Mute Remote Participant in Conference Room

    Good day. Please look at Conference example (code on GitHub). You can locally mute the participants stream when playing it. Just set stream option unmutePlayOnStart: true (sample code). Or, if you want to mute stream on publisher side, you should use stream.muteAudio() method. In this case, you...
  9. Max

    Capturing VOD from a file

    Please clarify your flow: 1. Start the mixer by REST API /mixer/startup 2. Play the mixer stream (should be black box by default) 3. Publish WebRTC stream from camera 4. Add the stream to mixer by REST API /mixer/add Is that right? On what step do you see a gray box? We can't reproduce this in a...
  10. Max

    Can’t stream to YouTube

    Please check if WebRTC can be published in Two Way Streaming example https://wcs:8888/client2/examples/demo/streaming/two_way_streaming/two_way_streaming.html using VPN. If not (returns Failed by ICE timeout, try to switch the client to TCP transport session.createStream({ name: streamName...
  11. Max

    Проблема в SIP звонком

    Добрый день. Попробуйте на стороне сервера отключить использование дополнительных кодеков allow_outside_codecs=false Также, если Ваш SIP-сервер поддерживает TCP транспорт для SIP сигналинга, включите на стороне сервера sip_force_tcp=true Кроме того, некоторые провайдеры частично блокируют DTLS...
  12. Max

    UNSUPPORTED streaming codec VSIP

    Good day. Seems like the camera sends VSIP in media packets, not H264. Please provide a public RTSP URL using this form. If this is not possible, please collect the report including traffic dump as described here: 1. Enable client debug logs client_log_level=DEBUG and restart WCS sudo systemctl...
  13. Max

    Capturing VOD from a file

    Please enable periodic FIR request periodic_fir_request=true periodic_fir_request_interval=2000 In this case, server asks client browser to send key frame every 2 seconds. Also make sure that your server has capacity enough for mixer to work: at least 2 CPU cores per one mixer + 2 cores...
  14. Max

    Capturing VOD from a file

    Unfortunately, VOD does not support pausing at all. You can only start VOD live stream from the beginning of the file or stop it. A workaround is to split VOD file to a small fragments and play them subsequentally, in this case you can stop playback and start it again from a closest fragment...
  15. Max

    Error in saving the stream

    Good day. The sample file contains only webm header and no media data (has 0:00:00 duration). This can occur if there was no media data in the stream published, or no key frames. The recording can start only from key frame, so seems like ther were no keyframes in the stream during this time.
  16. Max

    Capturing VOD from a file

    Good day. You can use REST API: VOD capture management with REST API /vod/startup to start capture from VOD /mixer/add to add VOD stream to mixer /vod/terminate to stop VOD stream
  17. Max

    Проблема с сохранением видео

    Добрый день. В дальнейшем, пожалуйста, направляйте отчеты или ссылки на них только с помощью формы. Сообщение пришлось удалить, т.к. отчет, доступный по прямой ссылке, может содержать данные лицензии. В логах видно, что перед перезапуском остановилась запись только одного потока, причем только...
  18. Max

    Can’t stream to YouTube

    Now, most of streaming services require to send metadata. But, if there is no metadata sent, some media servers (Wowza, WCS for example) can get picture parameters directly from media packets. However, seems like Youtube does not support this. So you have to disable RTMP buffering to workaround...
  19. Max

    Script error when we're streaming multiple cameras

    We made some tests almost an year ago. Up to 10 streams 320x240 may be played on the same page on Intel Core i5 8gen (8 HT cores) with 20 Gb RAM. But you have to play WebRTC: MSE can be played only 1 stream per session, so it is required to set up SSL certificates and open the page via HTTPS. If...
  20. Max

    Can’t stream to YouTube

    We tested republishing from your server. There are two issues in server configuration: 1. The following parameter transcoding_disabled=true prevents any transcoding. But Opus audio must be transcoded to AAC for republishing, so audio is not sent to RTMP server. Please enable transcoding...
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