Search results

We checked the server. Seems like there was a WCS process started from command line. After the following steps: sudo /usr/local/FlashphonerWebCallServer/bin/webcallserver stop sudo systemctl restart webcallserver WCS is running and CLI is accessible

Hello The monthly license is a Subscription. Normally you have exactly one Monthly Subscription License and exactly one License key. You can renew your subscription manually or enable auto-renewal. If you can't renew the subscription, please contact sales@flashphoner.com with - billing email -...

WCS is not started on server: you've made a copy of flashphoner.properies file as root, so permissions must be fixed: sudo /usr/local/FlashphonerWebCallServer/bin/webcallserver set-permissions sudo systemctl restart webcallserver Then CLI should be available.

The model has Android 10 (OneUI 2.5) at start (and may be has update to Android 11). On Android 8 and higher we strongly recommend to use Android SDK 1.1 which has a newer WebRTC library vesion comparing to Android SDK 1.0. The latest build is 1.1.0.57. Please also try to reproduce the issue...

Unfortunately, we can't access the server using credentials provided: Please check if the instance running and accepting SSH connections, or check the credentials. Please check if WCS is running pgrep -afn com.flashphoner.server.Server and listening the CLI port 2001 netstat -nlp | grep java |...

Hello Are you sure that web cam on the android device supports resolution higher than 640x480 ? What is the device and its cam on board?

There is no method to calculate. You have to perform load test on the server configuration. The article describes the server of 12 physical CPU cores (24 threads) and 96 Gb RAM, 10 Gbit network. The t3.medium has only 2 virtual CPU cores, 4 Gb RAM and 5 Gbit burst network (i.e. you have 5 Gbit...

Please use the port which is not busy by WCS. 8081 is not suitable because it required a lot of configuration changes (flashphoner.properties and database.yml). You can also use a port from media ports range (31001-32000) if TCP ports are opened. WCS just skips the port if it is busy by another...

Good day. Please read this article: How many RTSP cams can I connect to the WebRTC server?

Try the following parameter rtsp_interleaved_mode=false In this case, WCS tries to capture RTSP stream as non-interleaved via UDP if camera supports it. Anyway, TCP gives a maximum delay up to 3 seconds, not 3 minutes. So we still suppose a problem with stream itself. Please provide a public...

We checked the log attached. According to the log, the mixer has bee stopped by REST API query /stream/terminate: 18:12:21,867 INFO RestApiRouter - HTTP-pool-3-thread-11 Use controller class com.flashphoner.rest.server.rest_v2.RestStreamController with path /rest-api/stream/terminate...

It seems mixer has been stopped. Try to reproduce the same case on default samples, i.e. Video Chat or its minimal modified version. Make sure mixer output stream is always is playing and didn't stopped. Then please provide SSH access. We will reproduce the same steps on your server.

Нет, некорректно. Может работать, но нежелательно применять в продакшне. Да, так более правильно: добавлять все аудио потоки в микшер, где идет экран.

Пожалуйста, обновите WCS до последней сборки 5.2.1261. Если проблема продолжает воспроизводиться соберите отчет, как описано здесь, включая клиентские дебаговые логи, и пришлите архив, собранный при помощи скрипта report.sh, используя эту форму. Если отчет занимает более 30 Мб, выложите в...

Good day. We checked the server. WCS seems to be correctly starting as service after this command: systemctl restart webcallserver About mixer: your server configuration is too weak for stream mixing: 1 virtual CPU and 3.7 Gb RAM is suitable for testing purposes only, no more than 1 mixer...

Win 10, Chrome 102 shows the admin page to be secure Please clear site data (Developer tools/Application) then refresh the page. It should be displayed as secure.

1. Open the page https://wcs:8444/admin/certificates.html 2. Click Browse button 3. Choose both certificate.crt and ca_bundle.crt files in file picker dialog. 4. Click Upload button. If the certificate files are correct, the second Browse button becomes available. 5. Click the second Browse...

Good day. We've checked your server. Seems like you've unpacked a distribution archive over the installation forlder, then tried to install it. We recommend to uninstall WCS fully, then make a clean installation to the server: 1. Make a copy of flashphoner.properties file cd ~ cp...

Please check if the issue is reproducing with phone-min-debug.apk example from 1.1.0.57 build package. If not, please change the PhoneMin source code minimally to reproduce the issue. then send the code using this form. If yes, please provide SIP credentials (two SIP accounts) to test using this...

Good day. Please check if you've done all the steps described here: Preparing examples for building