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  1. Max

    Корректная настройка flashphoner.properties

    Добрый день. MCU микшер дает дополнительную нагрузку на сервер. Поэтому при больших нагрузках необходимы настройки оптимизации: mixer_type=MULTI_THREADED_NATIVE mixer_mcu_multithreaded_mix=true mixer_audio_threads=10 mixer_video_threads=4 Проверить, заходит ли стрим в микшер, можно запросом...
  2. Max

    FlashphonerWebCallServer-5.2.1261 service is not starting

    Connection should be established to a valid domain name: wss://mydomain.com:8443 SSL certificate and private key should be imported. https://docs.flashphoner.com/plugins/servlet/mobile?contentId=9241905#content/view/9241905 If WCS server was updated properly, then SSL configuration should...
  3. Max

    FlashphonerWebCallServer-5.2.1261 service is not starting

    Hello 1. Edit config WCS_HOME/bin/setenv.sh Set WCS_NON_ROOT=false 2. Start server as root. sudo service webcallserver start or sudo -s service webcallserver start
  4. Max

    Urgent : Conference recordings are not saved in flashphoner 5.2.1190

    Conference recording does work with 5.2.1190. Please verify that there is enough space on the server for creating new records and permissions are set for the records directory, try recording a single stream (using Stream Recording example) to check if that is working. If the issue is still...
  5. Max

    Remove support for arm64 (VALID_ARCHS) to run on M1 mac models

    Good day. We updated WebRTC library in iOS SDK build 2.6.86. Please note that latest WebRTC library does not support arm32, so since this build iOS SDK will work only on arm64 hardware (iPhone 5s and newer). Also, examples preparation for building is slightly changed, please see here: Preparing...
  6. Max

    Stream lags for stream with iOS 15.4.1 (latest version)

    Good day. We fixed the issue in iOS SDK build 2.6.86. Please note that latest WebRTC library does not support arm32, so since this build iOS SDK will work only on arm64 hardware (iPhone 5s and newer). Also, examples preparation for building is slightly changed, please see here: Preparing...
  7. Max

    Urgent : Conference recordings are not saved in flashphoner 5.2.1190

    Good day. Please update to the latest build (5.2.1261 at the moment). If the problem still reproducing please collect a report as described here including client debug logs and send using this form.
  8. Max

    Проблема с сохранением видео

    К сожалению, архив не скачивается по предоставленной ссылке. Поэтому: 1. Обновите тестовый сервер до последней сборки 5.2.1257 или выше 2. Соберите отчет, как показано здесь (туда попадет конфигурация и jstack в том числе): cd /usr/local/FlashphonerWebCallServer/tools sudo ./report.sh --sysinfo...
  9. Max

    Проблема с сохранением видео

    Здравствуйте. Для того чтобы проверить блокировки, пришлите пожалуйста файл jstack.log: jstack `pidof java` > jstack.log pidof java - это PID процесса сервера jstack - это стандартная утилита JDK /usr/java/default/bin/jstack Также можете снять репорт как показано здесь cd...
  10. Max

    Подмена аудиодорожки

    Добрый день. В сборке 5.2.1253 реализована публикация MPEG-TS потока по SRT. Подробнее читайте здесь: Публикация MPEG-TS RTP потока
  11. Max

    SRT support

    Good day. Since build 5.2.1253 MPEG-TS stream may be published to WCS via SRT. Please read the details here: MPEG-TS RTP stream publishing
  12. Max

    SRT support

    Good day. Since build 5.2.1253 MPEG-TS stream may be published to WCS via SRT. Please read the details here: MPEG-TS RTP stream publishing
  13. Max

    IPhone iOS 15.5 issue

    Then, you have to use a better channel or a lower resolution (no more than 360p, 240p or 180p) This is publishing and playing client channel problem. Unfortunately, there are no server settings to tune in this case.
  14. Max

    RTSP stream failed

    Unfortunately, you've probably cut the beginning of translation from the dump (RTSP handshake), so we can't play this dump for test. Please repeat the dump collection. Also we recommend to check RTSP camera settings. Seems like you've fixed clock rate to 90000 (as required) in SDP only, but...
  15. Max

    android sdk Missing libraries

    On step 2 of the manual, replace x with actual build number You should download wcs-android-sdk-1.1.0.57.aar now.
  16. Max

    Black Background on canvas

    Good day. Browser captures all the stuff drawn on the canvas as is. So, if you draw the score at left and a picture at right, all the rest of the canvas stay unfilled. Draw the white rectangle or fill the canvas with white, then draw the pictiures as needed.
  17. Max

    IPhone iOS 15.5 issue

    If Chrome works normally on PC using wired connection or a stable WiFi, and Safari on iPhone has issues, please change a network used on mobile device (from 3G to 4G/LTE, from LTE to WiFi). If this is not possible, you have to use TCP transport to reduce packet loss: room.publish({...
  18. Max

    RTSP stream failed

    We checked the report. There seems to be two issues: 1. You're playing the stream via MSE. This can add up to 3 seconds delay because TCP (websocket) is used as media packets transport. 2. According to client logs, the RTSP stream has timing problem. The client log contains a lot of the...
  19. Max

    RTSP stream failed

    Did you see the same delay using VLC player? If VLC works without delay, please capture pcap dump using Wireshark and VLC player. 1. Wireshark start capture. 2. Start VLC playback. Need to capture all RTSP traffic.
  20. Max

    Мониторинг истечения лицензии

    Здравствуйте. Каждые 15 минут в лог файл license.log на сервере пишутся данные взаимодействия с лицензионным сервером. Если подписка активна, то в логи попадает статус "success". Дату окончания периода можно увидеть 1. Если ваша подписка продлена на https://2co.com, в личном кабинете. 2. Если...
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