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./webcallserver start doesn't work. When can this error occur? For reference, it seems to have stopped working after adding the stream module to nginx, but I don't know the exact cause. The problem persists even after stopping the nginx process. Also, in setenv.sh, I added export...

Hi, We’re relaying RTSP through a DNAT-only middle server. Even with RTSP over TCP (interleaved) forced on the client, playback shows a few initial frames then freezes when going through the relay. Direct connection to the WCS host plays smoothly. 1) Environment WCS (Flashphoner) host...

Hello, I have configured my flashphoner.properties as follows: rtsp_server_auth_enabled=false rtsp.port=5554 With this setup, can I access a stream published via roomApi using the URL format rtsp://ip:5554/streamName? Also, when I call the stream/find_all API, I get the following response...

Hi, We are using the Flashphoner WebSDK (Room API) on the client side, and we want to check if a user is connected by calling the /connection/find API from the server. However, it seems that the sessionId required by /connection/find is different from the value returned by session.id() in the...

We are currently experiencing an issue with how disconnect events are handled in our WebRTC-based application using Flashphoner WCS. The application was developed quite a long time ago, and unfortunately we no longer have a record of which WCS version was used during development. In our...

Hello, I am setting up Flashphoner media server with TURN servers, and I would like to use two TURN servers for communication. Here's my setup: Configuration: Client → TURN Server 1 (External IP: 1.1.1.1) → TURN Server 2 (External IP: 2.2.2.2) → Flashphoner Media Server The TURN Server 1...

I am conducting tests on the demo site with two-way streaming and have encountered an issue related to audio playback and volume control on Android devices. When adjusting the android ( galaxy flip 4 chrome web browser ) hardware volume buttons during a WebRTC connection, the volume always...

During a live stream in the 241114aIPg519g room, I encountered an issue where the recording was not saved after the session ended. Upon checking the Flashphoner logs, I found the following error: java.io.IOException: Null writer on file close, maybe error during initialization...

Hello, I am experiencing an issue with playing an RTSP stream on Flashphoner. The stream URL I am using is as follows: rtsp://test:qwer1234@14.47.158.130:554/ISAPI/streaming/channels/101 This stream plays correctly when I use VLC Player, but for some reason, it does not work when I try to...

Is there a way to enter multiple IPs in flashphoner properties? There are two relay servers, so it has more than two IPs. ex) ip=192.168.1.2/192.168.1.3

It worked normally the first time I used it. I try to use it again after initing the room sdk without reloading the page, but the error occurs. If you try to use RoomApi.connect again after init fails, you will receive the error. When does this problem usually occur?

I've learned that during video broadcasting, it's possible to remove only the audio without interrupting the video. I understand that I can use addTrack to reintroduce the audio without interrupting the video. However, I'm unsure how to create an audio stream. Could you advise me on the methods...

Hi, I've been thinking about it on my own and can't seem to come up with an answer, so I'm asking. After L4 switch, there are two TURN servers (routed through a load balancer), and these TURN servers (A, B) communicate with Flashphoner media servers in different networks. The issue is that the...

I would like to inquire about an issue that occasionally arises in my application. In my code snippet: room.publish({ display: localVideo, cacheLocalResources: true, constraints: constraints, record: isRecord, receiveVideo: false, receiveAudio: false, stripCodecs: strippedCodecs, sdpHook...

Uncaught TypeError: Cannot read properties of undefined (reading 'streams') (12240) at roomHandlers.<computed> [as ${roomId}] at Object.APP_DATA (12078) at wsConnection.onmessege (9770) The above error occurred when joining a room. Under what circumstances can this error occur? An error...

Hi, We are currently experiencing challenges in our Flashphoner implementation, specifically during video streaming using the Room API. When transitioning from LTE to WiFi, a connection timeout issue occurs, and the error message "The operation couldn't be completed, operation timed out"...

Hi, We created a function to “publish” the video as soon as the video broadcaster “stops” the video while transmitting it. If the video receiver stops the first stream(stream.stop(remoteVideo))and then plays the second stream (participant.getStreams()[0].play(remoteVideo, options)), the...

Hi, It's live, but there's an issue where the video isn't actually saved, so I'd like to ask a few questions. About 2 out of 10 cases are not saved on the server where the problem occurred. It looks like on_record_hook wasn't even called. The version in use is 5.2.1665. What is special is that...

Hi, I want to perform some action by voice recognition during live. For example, I want to capture a specific word. Is there any support like voice recognition in flashphoner? If there is no supported function, I would like to use the voice data of the flashphoner directly. webrtc for...

hi.. The video was transmitted normally, but there is no saved video, so please contact us. The video was transmitted from the room with the room name 230524G8zIGOsk and the transmitted video was confirmed. But there is no saved video. Is there anything that could be the cause? The video...