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    RTSP Failure

    Hello, Our RTSP streams from Milestone have stopped working for the last week and we are hoping you can take a look remotely. Streams are OK playing in VLC, just not in the WebCall Server for some reason. I will post remote connection and static RTSP URLs in the report for this ticket. Please...
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    RTSP Streaming issue

    Hello, we are running into a similar issue again on a separate Flashphoner server for the same client. They are on the 5.2 version and we applied the same MaxPro specific property as above but are still failing to display the RTSP stream in the WCS. Video works in VLC. We removed ALL firewall...
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    RTSP Streaming issue

    Thank you, that fixed it for us.
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    RTSP Streaming issue

    Will do, thanks. Please note the stream URL sometimes will not load on the first attempt (even in VLC). This is a known MaxPro issue. After about 15-20 seconds the streamURL will be able to play normally. thanks, Dan
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    RTSP Streaming issue

    Remote connection info sent. Thank you!
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    RTSP Streaming issue

    We are having an issue streaming an RTSP in the WCS. The stream connects and WCS Player says it's "playing" but the stream doens't populate I can get the stream to work fine in VLC. We have the latest version of WCS installed. We have server logs prepped and ready to send. What's the best...
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    Text "Bleeding" on RTSP streams

    Version update to latest WCS fixed this issue. Thanks
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    Text "Bleeding" on RTSP streams

    Thanks, email with details sent. Temporary PW for VPN is "Temp1234". You will be prompted to change it. Thanks,
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    Text "Bleeding" on RTSP streams

    Is there a preferred email that I can share VPN credentials and login information to? Prefer not to share on this forum.
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    Text "Bleeding" on RTSP streams

    Please provide a First and Last name for VPN account creation.
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    Text "Bleeding" on RTSP streams

    Hello, We can provide VPN Access to a Windows Server that will allow you to pull up the WebCall Server GUI. We can provide a few of the Camera guids to load in the player. Let me know if that works. If not we can look to provide SSH access to the Flashphoner server. For VPN access we need a...
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    Text "Bleeding" on RTSP streams

    Link to file sent. thanks!
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    Text "Bleeding" on RTSP streams

    Is there an FTP site where I can send the logs, they are too big to email it seems.
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    Text "Bleeding" on RTSP streams

    sent error report via email. Attachment was 52MB, so if it was not received let me know and I can post here. Thanks,
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    Text "Bleeding" on RTSP streams

    Good afternoon. Checking a handfull of times on cameras it looks like the bitrate is between 3000000-3500000. Is that considered low to you and worth increasing on the MaxPro side? Thanks, Dan
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    Text "Bleeding" on RTSP streams

    Hello, One of our customers using Honeywell MaxPro has text overlays on their video and it's causing an odd effect when playing video through Flashphoner where the video has a dripping/bleeding effect from the text location (see attached). Since the streams are running on a closed network is it...
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