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Hello team, we just uploaded both flashphoner and SDR logs from the same timeframe, they include the details about the RTSP URL also. Thanks for checking!

Hi Max, we uploaded the report, let us know what you can see there, thanks!

Thanks Max, we'll prepare the report and send it!

Hello Max! We checked ports and licenses and all is OK. Stream works with the other vendor (Ganz). I've just attached a couple dump files when we try to play the same stream from VLC and Flasphoner so you can compare both. Thanks!

Hello Max! We were able to update the server, but still we can't see the video stream. Checking today's logs I see this info entries: 18:42:29,872 INFO RetryExec - API-ASYNC-pool-7-thread-42 I/O exception (org.apache.http.NoHttpResponseException) caught when processing request to...

Thanks for the notification Max. We can't update online because the server is on an isolated network, may we get a way to install offline? Thanks and best regards,

Hi Max! We set that on the config file and reloaded the service, but the same happens. I just uploaded an screen capture video over the upload report form. What else could we investigate?

That’s great news, thanks a lot for the update!

Hello Max! May we have a time estimate for the new version? I have a lot of patience, but the client does not stop urging and I need to give them any updates. Thanks!

Hello, Flashphoner team! We're facing some issues while implementing WCS on our CCTV monitoring system. From my side the video loaded on an iframe works fine: But some other users see the same image with a green flickering (and from time to time, a few frames of regular video): How may we...

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Hello Max, thanks for the support. When chould we expect to have an update about the progress?

Hello Max. Finally the security team allowed to share the dump file (after cleaning up some confident data), so I just uploaded the file through the form. Thanks for reviewing!

Hello! May you advance if the proposed document is valid to start the signature process? Thanks!

Thanks Max. We just sent it again in a new email thread, please let me know that you received it!

Hello! May you please confirm that you received the email with the proposed NDA? Thanks!

Hello Max! After a long NDA development we send the document proposal by email a couple days ago, may you please ask to check spam folder as it went there last time? Thanks and best regards!

Hello Max, in order to provide the requested data we'll need Flasphoner to sign a NDA, how can we get in direct contact to get the information of a valid signer on your side?

Hi! So far we can't provide a full dump, but we've find out that during VLC play there are not any RTSP, only TCP and RSL traffic as shown bellow: With the videos in our other DVR vendor (Ganz) it happen almost the same, the packets captured with source the DVR and dest. the VLC computer does...

Email sent, thanks!