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  1. Max

    Gathering debug logs and sending reports

    Gathering debug logs 1. Enable debug logs Add client_log_level=DEBUG to WCS_HOME/conf/flashphoner.properties 2. Restart WCS server service webcallserver restart 3. Run pcap capture tcpdump -i any -s 4096 -w log.pcap 4. Make your test Reproduce your issue here. 5. Stop pcap capture Press CTRL+C...
  2. Max

    Troubleshooting

    Can't open page https://ip:8888 Make sure WCS server is up, running and listening port 8888 ps aux | grep java Should display two processes Example: [root@wcs4-us conf]# ps aux | grep WebCall root 7772 11.2 38.2 2697780 390372 pts/0 Sl 22:08 1:39 java...
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