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Hello We are trying to update Flashphoner on our machines. We have a dozen machines. Sometimes the script works at first try, sometimes not. The Flashphoner update script says there a new version, but show not avaiable: sudo /usr/local/FlashphonerWebCallServer/bin/webcallserver update >>>...

Hello Our company policies do not allow external access on their servers. We made a full report, but we have fixed with a fresh install, before sent on your form. We don't have the report anymore, was deleted. Regards

Hello As I remember, we tried everything before a fresh install, even setting root mode. Maybe that old version install was changed something to run as sudo, since the set root mode, was introduced in newer versions than 5.2.1140, which we was using. A bash var in bin/setenv.sh maybe...

Hello We made a fresh installation: Deactivate license Run ./uninstall.sh Downloaded version 5.2.1537 Install License activation After this, the service didn't stand up. We ran the following command on fresh install: sudo ./webcallserver set-root-mode enable So the instance get up...

Hello After many tries, server has updated by command: sudo /usr/local/FlashphonerWebCallServer/bin/webcallserver update >>> New version available: 5.2.1537 >>> Your version: 5.2.1536 >>> Version 5.2.1537 is available, try to update >>> Updating FlashphonerWebCallServer >>> Downloading 5.2.1537...

Hello Thanks for your answer. We are trying to update servers, but found not available message: sudo /usr/local/FlashphonerWebCallServer/bin/webcallserver update >>> New version available: 5.2.1537 >>> Your version: 5.2.1536 >>> Version 5.2.1537 is not available There are something we can...

Hello Recently we've updated Flashphoner from version 5.2.1140 to 5.2.1536 in our servers (Linux Debian 10) Since there, some times service don't get up after restart. Service start, open ports to listen, but do not responds on any port. After many tries, and some sort of time, we do restart...

Hello Thanks for you attention. Regards

Hello We are updating our flashphoner instances in baremetal servers, to version 5.2.1536, running Debian GNU/Linux 10 (buster) . When running in standalone mode, just to check the logs, we are seeing this message in all servers: user@host:/$ sudo...

Hello Thanks for the answer. We changed our JavaScript to pass custom as object, and changed our backend server validation to handle the params. Thanks.

Hello Thanks for your attention. We tried the cvoExtension for IOS, but subscriber get video in wrong orientation. The option to enter in advanced Safari settings worked too, but is not viable for us, as we have a very high demand, and not all users perform these operations or contact us. We...

Hello Just one more thing, after this update to 5.2.1070 version, some of ours servers (2 in 8) was getting webcallserver service stoped after restart: FlashphonerWebCallServer: startingFlashphonerWebCallServer started, but is not healthy, please try to restart After some search, we added...

Hello We started to receive complaints about video freezes in Chrome, after Chrome release the 95 version. So we started to update our servers from 5.2.970 to 5.2.1070. We update also the WebSDK to 2.0.203 version. After this update, we started to receive complaints in Iphone and Firefox. We...

Hello Our custom param is a string (Using this way do not works): custom: "hash" You made a test using a javascript object (Using this way works): custom:{token: "123456"} This could be the change which broken on this newer version. We will check how to handle this on our back end...

Hello We recently updated Flashphoner to version 5.2.1070 The publish video stream still working with no issues. But after the update, subscribing to play a video stopped working via WebRTC. HLS is still working. We spent a lot of time debugging, checking what was different in our code and...

Hello Thanks for your attention. We was targetting the same height from 4:3 (640x480). Is the reason for the 854x480 resolution, for who wants wide video. We have tried this resolution, that fixed the issue: 1024x576 Thanks for your support

Hello We have changed the constraints.video.frameRate to 24. But the issue persists. I forgot to mention, we are using these constraints too, for the publishers who wants wide video, with greater width: { "video":{ "width":"854", "height":"480", "maxBitrate":1024...

The issue happens to all subscribers. We already using TCP in session.createStream We are setting nothing for transcoder explicitly, but we have these options at flashphoner.properties: # codecs codecs...

Some of our broadcasters started to experience problems in the video color. The publisher playback video is fine, but when broadcasting through Flashphoner servers, the subscriber receives the image with a different color profile/problem (black, white and purple image). We could reproduce it...