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Hello We are trying to update Flashphoner on our machines. We have a dozen machines. Sometimes the script works at first try, sometimes not. The Flashphoner update script says there a new version, but show not avaiable: sudo /usr/local/FlashphonerWebCallServer/bin/webcallserver update >>>...

Hello Recently we've updated Flashphoner from version 5.2.1140 to 5.2.1536 in our servers (Linux Debian 10) Since there, some times service don't get up after restart. Service start, open ports to listen, but do not responds on any port. After many tries, and some sort of time, we do restart...

Hello We are updating our flashphoner instances in baremetal servers, to version 5.2.1536, running Debian GNU/Linux 10 (buster) . When running in standalone mode, just to check the logs, we are seeing this message in all servers: user@host:/$ sudo...

Hello We started to receive complaints about video freezes in Chrome, after Chrome release the 95 version. So we started to update our servers from 5.2.970 to 5.2.1070. We update also the WebSDK to 2.0.203 version. After this update, we started to receive complaints in Iphone and Firefox. We...

Hello We recently updated Flashphoner to version 5.2.1070 The publish video stream still working with no issues. But after the update, subscribing to play a video stopped working via WebRTC. HLS is still working. We spent a lot of time debugging, checking what was different in our code and...

Some of our broadcasters started to experience problems in the video color. The publisher playback video is fine, but when broadcasting through Flashphoner servers, the subscriber receives the image with a different color profile/problem (black, white and purple image). We could reproduce it...

Hello, Since yesterday we have started receiving some complaints of users reporting white screen in the video player on Chrome 88 - Android 10. Since it is a recent Chrome version, it could be a fresh bug but we could not reproduce it in a device using the same versions. We have many users on...

Hello We had some complaints about broadcasters using Mac Os and Safari. The error thrown was "invalid Constraint". We follow the forum answers, and make that fix setting ideal on width and height constraints, and disabling the constraint normalization for Safari (Step 8)...

Hello In our company, we have many people broadcasting by their mobile devices using web browser. We are receiving complaints about IOS, with "no support to broadcast". We use this function to check if device have broadcast support before call Flashphoner WebSDK functions: function...

We are seeing the following messages in our logs: 10:14:39,779 INFO bstractNioWorkerPool - HLS-HTTPS-BOSS-pool-29-thread-1 Workers size 144 Cemetery size 564 index:id:state:dead_for_ms 0:HLS-HTTPS-pool-30-thread-427:BLOCKED:745274 1:HLS-HTTPS-pool-30-thread-201:BLOCKED:1416971...

We are seeing a huge amount of file descriptors opened by the webcallserver process culminating in service failure after a few days up. We have high limits of ~1,000,000 but we noticed the webcallserver process dies when it reaches around 160,000 opened fd, which takes approximately 3-4 days. It...

We started to receive complaints from a few customers on Android and iPhone with black video when publishing. Our connection workflow is the following: 1. Broadcaster open the page, video playback is shown and it connects to Flashphoner server to create the session (Video showing) 2...

After updating to the version 5.2.791 the WebRTC publish and play events on iPhone stopped working if we enable rest hook validation. Flashphoner creates the session but throws STREAM_STATUS.FAILED. Our rest validation is returning http 200. Same rest validation is working on Android and...

Hello, We have applied the tunes described in this document https://docs.flashphoner.com/display/WCS52EN/Memory+management+in+Java#MemorymanagementinJava-Garbagecollectortuning and we are seeing the memory of our server filling up and not being released even after stopping all broadcasters and...

Hello, We have updated the Flashphoner server to the build 5.2.631 and we started to see the error "Failed by DTLS error" when publishing via iOS version 13.4.1 - 13.5. Publishing via iOS 13.2 is working fine. We have used your demo application under Streamer and Stream Diagnostic tabs. Both...

Hello, We are seeing many of these errors in our logs: ERROR 1: FlashphonerWebCallServer-5.2.621 18:41:58,623 ERROR DtlsError - Stun-Clbk-thread tcp/ User-agent: null; alert level: 2; alert description: 70; message: null ERROR 2: FlashphonerWebCallServer-5.2.621 18:01:09,336...

Hello, We are experiencing a weird issue publishing audio in iOS/Safari via WebRTC. While the broadcaster camera is working fine, out of 10 attempts, we are experiencing audio failing 30% to 50% of the times . Our workaround to solve the issue is to close the browser, wait a few seconds, reopen...

Hello, We are facing an issue to publish a WebRTC video in iOS, mainly in iOS 13.2 / 13.3. The code is working fine on other OS and browsers (including iOS 12). We are only having issues with iOS 13.2 / 13.3. This error happens in 2 out of 10 attempts approximately, with more chances to happen...

We are having issues broadcasting portrait orientation via mobile devices in RTC. It seems Flashphoner is forcing landscape orientation even forcing portrait constraints. We are passing the following constraints in the method session.createStream(): { "video":{ "width":{...