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Hi Max, We have uploaded the TCP Dump and report in the form, Please have a look at them Thanks

Hi We are getting exception as shown below while streaming the some of our cameras com.flashphoner.sdk.client.exception.UnsupportedCodecException: UNSUPPORTED streaming codec VSIP at com.flashphoner.sdk.client.StreamingMediaClient.initVideoDepacketizer(Unknown Source) at...

We are using multiple cameras streaming as multiple instances in single Web page in one browser Yes Single tab only Out of 15 some are repeating cameras(one stream per one PC) Then What should be the suggested CPU config. required to stream upto 30 cameras in single browser same time...

Hi, We are facing the issue while playing some of RTSP streams with error as shown in the attachment Please Check the report uploaded

We are using the same code as per the example and When we tried more than 15+ cameras streaming on one flashphoner server we are getting the above error

We are getting following error : Uncaught TypeError: Cannot read properties of null (reading 'currentTime') at t.<anonymous> (flashphoner.js:13277:140560) at n.emit (flashphoner.js:13272:221258) at n.trigger (flashphoner.js:13277:115555) at e.value (flashphoner.js:13277:119656)

Max, As we mentioned earlier we are facing the 3 mins delay in streaming in our application and demo app as well. even after 3 mins delay streaming is not smooth. our observations are: 1. Flashphoner(WCS) using TCP for transport as default, we suspect that causing the initial delay to pick up...

Max, We have submitted the Wireshark dump using form. we are seeing that java is using 100+% of CPU and stays at this high level even when no streaming is occurring please find the attachment

Thanks Max, We have fixed the clock rate issue at rtsp source and we are able to get the stream now we are experiencing the delay about 3 mins in stream We are providing the report here Thanks

That means, is our rtsp stream giving more resolution than what Flashphoner supports ? Please let us know the stream range supported by Flashphoner. Thanks

Hi, RTSP Streaming is failed using flashphoner Embed Player and Player example on demo site Error as shown in the attachment

As 8081 used by another service so that we have changed the http port to 18081 as recommended now we tried same as shown above..but still we are facing the same issue Build Version v.2.0.218-5.2.1200-8a16f02d1e11e0f86f5f4e3d4199c2ed37556276

We are using chrome only now but still getting error

That means WebRTC won't work in case of HTTP ? if webrtc works only in secure mode, how come I am able to play back this same video using non secure http connection?

Hi Max, We have configured the port as suggested above, now we are getting following error when we tried streaming Uncaught (in promise) TypeError: Cannot set properties of null (setting 'muted') at flashphoner.js:14398:414617 We have collected the report to trace the issue . but we...

Hi Max, As suggested above to remove the line "http.port =18081" but we have added it as 8081 used by some other process. FYI, with 18081 port we are able to access the portal but streaming not working. Otherwise, is there any alternative way to change the port to access WCS portal ?

Hi Max, We are still facing the same issue as mentioned earlier "webcallserver.service: New main PID 777123 does not belong to service and PID file is not owned by root. refusing " Do we need to have root privileges to install the WCS? And we are getting an error as shown in attached image

Hi Max, As requested we have shared the report collected from the flashphoner server When we start or restart the WCS server it failed immediately and showing the status as active(exited ) as referred in the following screenshot Thanks.

Hi, When we start WCS service, the service is getting started successfully but after few seconds it's getting failed. When we check the health status through logs as below: [2022-03-30 11:26:36] ERROR start - FlashphonerWebCallServer started, but is not healthy, please try to restart We...

We are trying to install WCS software on Redhat server which doesn't have internet connection. We have installed JAVA and WCS software on redhat server but the webcall server services are getting stopped after starting for few minutes. Please find the logs attached.