after install url not opening

Max

Administrator
Staff member
Good day.
after that i try to open my domain or ip : port but its not opening
https://103.76.228.123:8443/
1. Please check WCS is running on your server:
Code:
ps ax | grep com.flashphoner
2. Make sure the WCS WebSocket port (by default 8443) is available. Check Websocket port of the server with the telnet command, for example from your computer:
Code:
     telnet <WCS domain name or IP-address> 8443
If it is not available, please stop firewall on server.
If your server is located on the internal local network, you must additionally configure border router for availability of this network port.
 
Last edited:

Max

Administrator
Staff member
Additional:
1. You need to install a certificate for secure connection (wss). Example of installing free Let’s Encrypt certificates in the documentation.
2. Try to disable firewall on WCS server for test. You may have various firewall, depending on the operating system. For example, in CentOS 7:
Code:
systemctl stop firewalld
or
Code:
systemctl stop iptables
3. Please send us output of command in the server console:
Code:
ifconfig
and WCS configuration file:
Code:
/<WCS home>/conf/flashphoner.properties
If after these steps the problem still persists, please send credentials for ssh access to your server to support@flashphoner.com, we will check.
 
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