Audio sync out issue.

[Karan Bhansali]

Hi,
flashphoner properties config
ip =52.74.204.163
ip_local =172.31.0.82
port_from =30000
port_to =30999
media_port_from =31000
media_port_to =31999
profiles =420020
waiting_answer =60
user_agent =Flashphoner/1.0
balance_header =balance
cost_header =cost
video_enabled =true
domain =
outbound_proxy =
outbound_port =
log_level =5
enable_context_logs =false
rtp_activity_detecting =false,0
auto_login_url =/usr/local/FlashphonerWebCallServer/conf/account.xml
get_callee_url =/usr/local/FlashphonerWebCallServer/conf/callee.xml
codecs =opus,alaw,ulaw,g729,speex16,mpeg4-generic,g722,telephone-event,h264,vp8,flv
speex_in_policy =8,false,8,4
ptime = 20
force_vp8_to_h264 = true
vp8_max_rtp_packet_size = 1400
rtp_send_buffer_size = 65536
rtp_receive_buffer_size = 65536
rtp_packet_cache_size = 100
client_dump_level = 0
stun_thread_pool_size = 3
stun_max_threads = 2^31-1
stun_server = stun1.l.google.com:19302
rtp_activity_video = true
flash_policy.port = 843
rtmp_transponder_stream_name_prefix =
video_streamer_generate_seq = true
client_mode=false
rtmp_transponder_full_url=true
rtc_ice_add_local_component=true
keep_extended_logs_max_days= 7
aac_bitrate = 64000
video_filter_enable_fps=true
video_filter_fps=30

#The part below is moved from server.properties...
#Config

ws.port =8080

wss.port =8443
#File will be located in conf directory
wss.keystore.password =password
wss.cert.password =password

rtmp.port =1935
rtmfp.port =1935

#keep_alive_algorithm may be INTERNAL, NONE, HIGH_LEVEL
keep_alive.algorithm =HIGH_LEVEL
keep_alive.peer_interval =2000
keep_alive.server_interval =5000
keep_alive.probes =10


#Reliability: on, partial, off
video_reliable =partial
audio_reliable =partial

audio_frames_per_packet =6
burst_avoidance_count =100
flush_audio_interval =80
flush_video_interval =0

Webrtc audio is not in sync with live video

 

[Max]

Good day.
Please collect a report as described here including client debug logs and traffic dump and send to support@flashphoner.com. If report archive size is more than 30 M please send a link to cloud storage. We will check.

 

[Karan Bhansali]

Hi,

I have sent the client logs the day we encountered the issue.

 

[Max]

Unfortunately, there's not enough information to diagnose a problem in logs you have sent. Please collect a full report as described here including client debug logs (mandatory) and traffic dump if the problem is still reproducing.

 

[Karan Bhansali]

Hi,
We have reproduced the error and all the details are sent.

 

[Max]

Good day.
We checked logs you've set. It seems like the issue was fixed in build 5.2.130. Please update to latest build 5.2.259. If problem still persists please collect a full report as described here, since build 5.2.241 there is a script for it. Also collect traffic dump for the problem stream.

 

[Karan Bhansali]

Hi,

I have mailed the tcpdump to the support@flashphoner.com

 

[Max]

Good day.
Have you tested latest builds 5.2.259 or 5.2.263?
If yes, and if problem still reproduced, we need full error report to check. Not separately sent logs and dumps, but one archive with logs and dumps collected simultaneously.
If you're having any troubles to collect report, please provide us SSH access to you server.

 

[Karan Bhansali]

Hi,
We have not encountered issue on the newer version.

 

[Max]

Good day.

We have not encountered issue on the newer version

So, the sync issue was fixed some builds ago. If another issue occur on latest build, please let us know.