Client Through WebProxy

Discussion in 'General Discussion' started by adam, Dec 3, 2017.

  1. adam

    adam New Member

    hi..

    need your help ...in my customer site, the agent is not allowed connect directly through the flashphoner server but it using webproxy to access it...and the status is always says "failed by ice timeout"...is there a way to config connection behind webproxy? or it had to connect directly through the video call server...


    Regard
  2. Max

    Max Administrator Staff Member

    Hello

    If WCS server is located behind your NAT or firewall and if you plan to serve public WAN clients, you have to open a range of TCP and UDP ports and route these ports to your WCS server.

    TCP ports
    8080 - websocket
    8443 - websocket SSL
    9091 - http, Dashboard
    8888 - https, Dashboard
    UDP ports
    31000-32000 - media ports

    So if user's browser sends UDP packet to your public IP and port 31000, the packet should be delivered to WCS host and its port 31000

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