Client Through WebProxy

[adam]

hi..

need your help ...in my customer site, the agent is not allowed connect directly through the flashphoner server but it using webproxy to access it...and the status is always says "failed by ice timeout"...is there a way to config connection behind webproxy? or it had to connect directly through the video call server...


Regard

 

[Max]

Hello

If WCS server is located behind your NAT or firewall and if you plan to serve public WAN clients, you have to open a range of TCP and UDP ports and route these ports to your WCS server.

TCP ports
8080 - websocket
8443 - websocket SSL
9091 - http, Dashboard
8888 - https, Dashboard
UDP ports
31000-32000 - media ports

So if user's browser sends UDP packet to your public IP and port 31000, the packet should be delivered to WCS host and its port 31000