File format requirements

[KaranBhansali91]

Hi,

https://docs.flashphoner.com/displa...#CapturingVODfromafile-Fileformatrequirements followed the steps
If the file structure does not match the requiremets, this file will not be played. Wrong file structure can be fixed if necessary with ffmpeg without reencoding.

ffmpeg -i bad.mp4 -acodec copy -vcodec copy -movflags +faststart good.mp4

Please find the attached video file and logs screenshots.

 

[Max]

Good day.
The fragment provided has a correct file structure, but has only one key frame, so seems like it does not play correctly even in VLC.
The error displayed on screenshot shows some problems with downloading data from S3 storage. May be channel bandwidth between WCS instance and S3 storage endpoint is not enough for 720p video downloading. Please test the video with a lower resolution (240p for example), or place WCS instance to the same region and datacenter with the S3 endpoint.