Playing recorded mp4 file using VLC

[edmundherbert]

Hi I down loaded a stored mp4 file from my server when I try and play file in VLC or other media players it says format not recognized, what am I doing wrong

Thanks

 

[Max]

Hello

Could you share recorded file and RTSP URL
You can do that privately using this form or post this information right here

Recorded file can be uploaded on google drive or any storage resource. We need just a download link.
How do you record the stream? Using REST API or settings? Please describe step-by-step, so we will be able to reproduce the issue.

 

[edmundherbert]

Hi Max , sorry issue was on my side I tried to view mp4 file before it was fully down loaded