Problem with RTSP stream play via WebRTC

Discussion in 'Web Call Server 5' started by Arsen G., Apr 6, 2017.

  1. Arsen G.

    Arsen G. Member

    Hi!
    I activated a trial license on my server and trying to play RTSP stream via WebRTC, but having problem -
    it's FAILED after "start". The same stream is playing on your demo site.
    Maybe I did something wrong.
    Please advise.
    Thank you.

    P.S. flashphoner log is attached

    Attached Files:

  2. Max

    Max Administrator Staff Member

    Hello
    Most likely you have configuration error in WCS_HOME/conf/flashphoner.properties
    Example:
    Code:
    ip_local=192.168.1.5
    Here 192.168.1.5 is your LAN IP address.
    Please share
    1) Your flashphoner.properties config
    2) Your ifconfig output.
    Code:
    ifconfig
  3. Arsen G.

    Arsen G. Member

    Please find attached the flashphoner.properties and ifconfig result.

    Attached Files:

  4. Max

    Max Administrator Staff Member

    These settings should be correct
    Code:
    ip=172.31.1.100
    ip_local=172.31.1.100
    
    Please remove duplicated 'codecs' setting.
    First setting is correct:
    Code:
    codecs=opus,alaw,ulaw,g729,speex16,g722,mpeg4-generic,telephone-event,h264,vp8,flv,mpv
    Restart WCS server to apply changes.
    Code:
    service webcallserver restart
  5. Arsen G.

    Arsen G. Member

    My external IP is different.
    I did but now it's showing "playing" but there is no video stream on my screen.
  6. Arsen G.

    Arsen G. Member

    I'm attached new flashphoner log.
    Please help!!!

    Attached Files:

  7. Max

    Max Administrator Staff Member

    What is your IP address?
    Are you in the same LAN with the server
    172.31.1.100 ?
  8. Max

    Max Administrator Staff Member

    Make sure that following UDP ports are open [30000-32000] on your server.
    You can temporary stop firewall to avoid any firewall issues.

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