Gathering debug logs
1. Enable debug logs
Add
to WCS_HOME/conf/flashphoner.properties
2. Restart WCS server
3. Run pcap capture
4. Make your test
Reproduce your issue here.
5. Stop pcap capture
Press
6. Find out debug logs
Today logs:
Sort log folders by modified time to see folders containing latest connections.
Example:
Here
13i19gto2ob34utrfs6v2er1it-11-11-11 is a debug log folder for first Websocket connection.
7g2hq7ah5sda3r108917v15k4c-11-10-46 is a debug log folder for second Websocket connection.
Preparing a report
Please send report to logs@flashphoner.com with forum link in email body.
1. Enable debug logs
Add
Code:
client_log_level=DEBUG
2. Restart WCS server
Code:
service webcallserver restart
Code:
tcpdump -i any -s 4096 -w log.pcap
Reproduce your issue here.
5. Stop pcap capture
Press
Code:
CTRL+C
Today logs:
Code:
cd /usr/local/FlashphonerWebCallServer/logs/client_logs/{date}
Code:
ls -lt
Code:
├── 13i19gto2ob34utrfs6v2er1it-11-11-11
│ ├── client-13i19gto2ob34utrfs6v2er1it-2018.04.19.12.16.08-1524118568678.report
│ └── flashphoner.log
├── 7g2hq7ah5sda3r108917v15k4c-11-10-46
│ ├── client-7g2hq7ah5sda3r108917v15k4c-2018.04.19.12.16.07-1524118567482.report
│ ├── flashphoner.log
│ └── flashphoner.log.2018-04-19-11
13i19gto2ob34utrfs6v2er1it-11-11-11 is a debug log folder for first Websocket connection.
7g2hq7ah5sda3r108917v15k4c-11-10-46 is a debug log folder for second Websocket connection.
Preparing a report
- Debug logs.
- WCS_HOME/logs/server_logs/flashphoner.log
- WCS_HOME/logs/server_logs/flashphoner_manager.log
- WCS_HOME/conf
- ifconfig
Please send report to logs@flashphoner.com with forum link in email body.
Last edited: