Problem with receive call

Discussion in 'Web Call Server 4' started by Petr, Nov 23, 2015.

  1. Petr

    Petr New Member

    Hi, we are testing connection for SIP using your WebCallServer. But when we are recieiving call there is message for softphone "Unknown Error" and in browser console "errorStatusEvent INTERNAL_SIP_ERROR". Can you explain this problem please?
  2. Max

    Max Administrator Staff Member

    Make sure you have correct ip and ip_local settings in the /usr/local/FlashphonerWebCallServer/flashphoner.properties config
    ip_local must be equal to your network interface IP
    And please zip and send us server logs and conf to logs@flashphoner.com
    /usr/local/FlashphonerWebCallServer/logs
    /usr/local/FlashphonerWebCallServer/conf
    We will check
  3. Petr

    Petr New Member

    Hi. I have sended such data to you.
  4. Max

    Max Administrator Staff Member

    We have checked the logs.
    It seems you are using 32-bit system.
    WCS server works only on 64-bit system (Linux x86_64).
    Code:
    wrong ELF class: ELFCLASS64 (Possible cause: architecture word width mismatch)
    It means WCS libs can't be used on the system.
  5. Petr

    Petr New Member

    Thanks)

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