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Max's latest activity
Max
replied to the thread
Flashphoner service stops
.
Good day. We checked the report. If you're using a custom AWS image, please use Amazon Linux 2023 or Ubuntu 22.04 or 24.04 as base OS...
Wednesday at 12:07 AM
Max
replied to the thread
SIP Register Error (WCS and Asterisk Installed on Separate Servers)
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WCS does not refer to any SIP server configs There was probably an actie SIP session between WCS and Asterisk. By default, session is...
Jan 22, 2026
Max
replied to the thread
SIP Register Error (WCS and Asterisk Installed on Separate Servers)
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Good day. Please make sure UDP ports are available for both sides: Port routing checking If all the ports group are available, and the...
Jan 20, 2026
Max
replied to the thread
Update not available
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Good day. We fixed a new builds uploading, now both WCS and Web SDK should be available.
Jan 16, 2026
Max
replied to the thread
Trying h265
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Good day. WCS does not support pulling SRT streams from external source. Only SRT publishing is supported. We raised the ticket WCS-4825...
Jan 13, 2026
Max
replied to the thread
Unknown server message getVersion
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На прошлой неделе проходил аудит лицензий. Возможно Ваша лицензия была помечена как expired. Пришлите пожалуйста на...
Jan 12, 2026
Max
replied to the thread
Unknown server message getVersion
.
В прикрепленном логе видно, что истекла лицензия: Убедитесь, что: - сервер лицензий https://my.flashphoner.com/ доступен с вашего...
Jan 11, 2026
Max
replied to the thread
Unknown server message getVersion
.
Добрый день. Сервер присылает сигналинговое сообщение getVersion с текущей версией сервера, это документировано. Однако на стороне Web...
Jan 8, 2026
Max
replied to the thread
Add delay to player
.
You can change the buffer size settings: rtmp_out_buffer_enabled=true rtmp_out_buffer_polling_time=20 rtmp_out_buffer_start_size=10000...
Dec 12, 2025
Max
replied to the thread
Add delay to player
.
Good day. No. The only way to add a delay still is RTMP output buffer. So you should continue with this workaround.
Dec 10, 2025
Max
replied to the thread
SIP disconnect was performed, but SIP unregistration failed.
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We fixed the issue in build 5.3.254. You should update and set client_timeout=5000 reg_expires=60 sip_force_session_expires=60 In this...
Dec 8, 2025
Max
replied to the thread
SIP Connection Audio Quality Correction Inquiry
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Please gather a traffic pcap dump between WCS and PBX TTS. tcpdump -s 4096 -w log.pcap Analyze this dump in Wireshark and make sure...
Dec 4, 2025
Max
replied to the thread
SIP Connection Audio Quality Correction Inquiry
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Good day. Please clarify the case: 1. Caller establishes audio only call from browser to the TTS 2. Caller hears audio from the TTS...
Dec 4, 2025
Max
replied to the thread
WCS 5.2 (Amazon Firewall + NAT Environment) SIP Connection Error
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Builds downloading issue is fixed now.
Dec 3, 2025
Max
replied to the thread
Issue: Media not established between Flashphoner and 3CX v20 (SRTP compatibility)
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We checked the server and tested a SIP call. The problem is between browser and WCS, not between WCS and 3CX: This occurs at callee...
Dec 3, 2025
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