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I've tried the options provided in the response, but the issue persists. Through repetitive testing, it seems that the problem occurs when both the video sender and receiver create and enter a room almost simultaneously. Adjusting the timing might potentially resolve the issue, but it doesn't...

Could you please provide information on the default value of 'rest_max_connections'? Considering our service is still in the testing phase with few active connections—mostly one or two users conducting repeated tests—I wonder if there's still a possibility of encountering the error mentioned...

I would like to inquire about an issue that occasionally arises in my application. In my code snippet: room.publish({ display: localVideo, cacheLocalResources: true, constraints: constraints, record: isRecord, receiveVideo: false, receiveAudio: false, stripCodecs: strippedCodecs, sdpHook...

Uncaught TypeError: Cannot read properties of undefined (reading 'streams') (12240) at roomHandlers.<computed> [as ${roomId}] at Object.APP_DATA (12078) at wsConnection.onmessege (9770) The above error occurred when joining a room. Under what circumstances can this error occur? An error...

Thank you for your kind and quick response. I'm using RoomApi.connect. RoomApi.connect({urlServer: wssUrl, username: .... roomApi calls for createSession in the sdk as shown below, but I thought it didn't work because the option was missing. Did I understand it wrong? flashphoner.js var...

Hi, We are currently experiencing challenges in our Flashphoner implementation, specifically during video streaming using the Room API. When transitioning from LTE to WiFi, a connection timeout issue occurs, and the error message "The operation couldn't be completed, operation timed out"...

Hi, We created a function to “publish” the video as soon as the video broadcaster “stops” the video while transmitting it. If the video receiver stops the first stream(stream.stop(remoteVideo))and then plays the second stream (participant.getStreams()[0].play(remoteVideo, options)), the...

I will consider using SSD local storage. "Also we see a blocked recording threads." Could you please share how to check blocked recording threads?

The above server is a temporary server created to reproduce the problem, so its specifications are not good. Currently, there is a 15% chance that the video is not being saved on a server that we cannot access, and I think this may be because some recording threads are blocked. (For reference...

SSH information has been sent by report. The issue where live video cannot be saved has been reproduced on the server since about 4 hours ago.

Since I didn't get the answer I wanted, I restarted the problematic webcallserver. As I mentioned above, when I restart the webcallserver, a temporary file is created normally and the record_hook operates. I don't understand why it doesn't work when using webm. I am vp8, temporary files are...

Temporary files have been created continuously from before. In fact, we are testing with dual servers, but temporary files are still being created normally on other servers. record_tmp_dir=/usr/local/FlashphonerWebCallServer/records (local hard drive) For reference, not only the temporary file...

There is still an error, so I will upload the log file to Google Drive and provide a link. https://drive.google.com/file/d/1BbsQ_3RzNHlkXL5j0jye3R4ZCYDcSqJy/view?usp=sharing

A problem arose during the repro test. Temporary files are not being created at all on the server. Can you tell me what the problem is? It seems that if I restart flashphoner, it will be saved normally, but I left it without restarting because it seemed like I needed to check for the problem...

Thank you for quick response. If record_dir is unavailable but record_tmp_dir is available, will a file be created only in record_tmp_dir?

Hi, It's live, but there's an issue where the video isn't actually saved, so I'd like to ask a few questions. About 2 out of 10 cases are not saved on the server where the problem occurred. It looks like on_record_hook wasn't even called. The version in use is 5.2.1665. What is special is that...

Hi, I want to perform some action by voice recognition during live. For example, I want to capture a specific word. Is there any support like voice recognition in flashphoner? If there is no supported function, I would like to use the voice data of the flashphoner directly. webrtc for...

This time, the temporary video file was created, but it seems that it was not created normally. The problematic roomId is 2306024Eljumbp. The recordStop.sh file is not called. The version is as above. (5.2.1440.) Attached the server log at the time of the problem. Can the log confirm the...

If it is not supported, it is correct that the video is not saved in any room, right? I've often heard that it can't be saved while using it, but this is the first time I've actually checked it. Previously, when I tested it, the video was always saved, and when I tested it after the problem...

hi.. The video was transmitted normally, but there is no saved video, so please contact us. The video was transmitted from the room with the room name 230524G8zIGOsk and the transmitted video was confirmed. But there is no saved video. Is there anything that could be the cause? The video...