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  1. A

    high cpu usage

    Dear Max, I'm writing you again about high cpu usage we are facing from time to time on our server. At the moment we have 12-14 RTSP streams (HD quality) goes through WCS, our server have 12 cores CPU. During last few days, after 12-14 hours of working the CPU usage become very high and it's...
  2. A

    problem with sound

    Dear Max, thank you for your update on our case. I updated our WCS and will inform you about results. I'll wait a software update for IOS Safari and Flash cases. Thank you very much.
  3. A

    problem with sound

    OK Max, thank you for your explanation. We are waiting for response from you.
  4. A

    problem with sound

    Dear Max, thank you for your reply. I'm surprised a little as we are not using CDN in our connections. Maybe I didn't understand you correct. Is the problem with stream's packet drop? Connection between our WCS and streaming server is very good (ping is abount 2.7ms) as they are both located in...
  5. A

    problem with sound

    Good day, dear friends! Do you have any news regarding our problem?
  6. A

    problem with sound

    I mean server time
  7. A

    problem with sound

    FYI - we had the sound problem again in the period of 16:10 and 16:20 local time.
  8. A

    problem with sound

    It happened today between 09:00 and 10:00 local time more exact time as been provided to you in previous posts and you told me you found the problem. will send you via e-mail Can't reproduce the problem. But I can assure that it happened in your demo players also FlashPhoner admin password...
  9. A

    problem with sound

    SSH access is open. VPN connections are just for monitoring and access purposes only. We can try to switch them off for testing. If I'll forward part of traffic to another server it will help? The problem is huge traffic or what? Please give us more detailed information about the problem.
  10. A

    problem with sound

    ok. Please solve the problem as soon as possible, it is very important for us, the server is in production mode and we are facing with big problems.
  11. A

    problem with sound

    ok! but as I can see you are connected via ssh from 195.XXX.XXX.XXX, but not from ip you mentioned above.
  12. A

    problem with sound

    please provide your ip address(es) for ssh access. I'll keep ssh open for your ip addresses also.
  13. A

    problem with sound

    is there any news?
  14. A

    problem with sound

    please do not restart the service because it is in production mode.
  15. A

    problem with sound

    I'm waiting for reply from you. Thank you.
  16. A

    problem with sound

    BTW, we had the same problem today morning between 09:45 - 10:20 local time
  17. A

    problem with sound

    root could you try again?
  18. A

    problem with sound

    root
  19. A

    problem with sound

    I'll send an IP address of server to support@flashphoner.com Is it OK?
  20. A

    problem with sound

    Dear Max, could you please send me your ssh key, I'll open an access to our server?
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