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The above server is a temporary server created to reproduce the problem, so its specifications are not good. Currently, there is a 15% chance that the video is not being saved on a server that we cannot access, and I think this may be because some recording threads are blocked. (For reference...

SSH information has been sent by report. The issue where live video cannot be saved has been reproduced on the server since about 4 hours ago.

Since I didn't get the answer I wanted, I restarted the problematic webcallserver. As I mentioned above, when I restart the webcallserver, a temporary file is created normally and the record_hook operates. I don't understand why it doesn't work when using webm. I am vp8, temporary files are...

Temporary files have been created continuously from before. In fact, we are testing with dual servers, but temporary files are still being created normally on other servers. record_tmp_dir=/usr/local/FlashphonerWebCallServer/records (local hard drive) For reference, not only the temporary file...

There is still an error, so I will upload the log file to Google Drive and provide a link. https://drive.google.com/file/d/1BbsQ_3RzNHlkXL5j0jye3R4ZCYDcSqJy/view?usp=sharing

A problem arose during the repro test. Temporary files are not being created at all on the server. Can you tell me what the problem is? It seems that if I restart flashphoner, it will be saved normally, but I left it without restarting because it seemed like I needed to check for the problem...

Thank you for quick response. If record_dir is unavailable but record_tmp_dir is available, will a file be created only in record_tmp_dir?

Hi, It's live, but there's an issue where the video isn't actually saved, so I'd like to ask a few questions. About 2 out of 10 cases are not saved on the server where the problem occurred. It looks like on_record_hook wasn't even called. The version in use is 5.2.1665. What is special is that...

Hi, I want to perform some action by voice recognition during live. For example, I want to capture a specific word. Is there any support like voice recognition in flashphoner? If there is no supported function, I would like to use the voice data of the flashphoner directly. webrtc for...

This time, the temporary video file was created, but it seems that it was not created normally. The problematic roomId is 2306024Eljumbp. The recordStop.sh file is not called. The version is as above. (5.2.1440.) Attached the server log at the time of the problem. Can the log confirm the...

If it is not supported, it is correct that the video is not saved in any room, right? I've often heard that it can't be saved while using it, but this is the first time I've actually checked it. Previously, when I tested it, the video was always saved, and when I tested it after the problem...

hi.. The video was transmitted normally, but there is no saved video, so please contact us. The video was transmitted from the room with the room name 230524G8zIGOsk and the transmitted video was confirmed. But there is no saved video. Is there anything that could be the cause? The video...

There's a problem. After changing that option, it works normally. thank you

I sent the log to the form above.

I restarted flashphoner and only ran "mixer startup rest api", then I acquired and attached the log.

I couldn't confirm what I had previously communicated. Were there any typos? I have forwarded it again.

delivered. thank you :)

Thank you for your kind reply. Is the provider you mentioned client-side? Or is it server side? If it's not clear, is the packet signature you mentioned client-side? Is it server side? I'm asking because I don't know what a packet signature is.

The UDP band is not in use by another system. If another program is using the udp of the corresponding band, I know that video transmission and reception are not possible. Video transmission and reception are well bound with similar ports..

Thank you for quick response. Since I am using a turn server, I checked the connection between the port (UDP 3478) and the computer with the problem through Netcat, but there was no problem. The computer did not connect even after changing the UDP port to another port. The funny thing is that...