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  1. Max

    HLS stream playback not working

    Hello Please provide step by step instruction how to reproduce the issue. Example: 1. Publish stream1 as WebRTC 2. Push WebRTC as RTMP stream to the localhost using /push/startup as rtmp://localhost:1935/live/stream2 3. Play stream1 via HLS JS sample. 4. No video playback. Can you reporduce...
  2. Max

    Setup two new servers, wss connection is failed

    Hello As you can see, Intsagram says that best aspect ratio is 4:5 Therefore if you stream from Canvas you have to ensure source resolution in this aspect ratio. This means the resolution of published stream must be 1080 x 1350 or other 4:5 content. You can't just stream 1280x720 and then...
  3. Max

    Setup two new servers, wss connection is failed

    And if width and height are not set? On the second WCS server, does the stream pulled from the first server play with video?
  4. Max

    Setup two new servers, wss connection is failed

    Also, please note that by default aspect ratio is not changed, so width specified in /push/startup is not applied, only height is applied; for height 1280, 1280x720 will be transcoded to 2276x1280. For changing aspect ratio, video_transcoder_preserve_aspect_ratio=false has to be added to...
  5. Max

    Setup two new servers, wss connection is failed

    Please try adding this parameter to /push/startup, so that keyframes are sent often enough: "keyFrameInterval": 60 For keyFrameInterval, transcoding is also forced (even if width and height are not specified in /push/startup).
  6. Max

    Capturing VOD from a file

    Hello, Ticket WCS-3564 has been submitted for removing the "grey box", we'll notify in this thread about an update. Meanwhile, this setting can be tried as workaround to conceal the box (to change gray to a different color): mixer_text_background_colour. The setting is for text background, but...
  7. Max

    Setup two new servers, wss connection is failed

    By the way. What if you do not set width and height. Does it work?
  8. Max

    Setup two new servers, wss connection is failed

    This is major addition. Because if you set width and height you force transcoding to the new resolution. We will check how it works in our env.
  9. Max

    Setup two new servers, wss connection is failed

    Please provide full flashphoner.log file via this form Make sure the logfile contains REST requests. If it does not contain REST requests, please gather log of application which send such requests.
  10. Max

    Setup two new servers, wss connection is failed

    Hello Are you trying to change stream resolution from 1280 x 720 to 720 x 1280 ? Resolution input width: 1280 height: 720 Resolution output width: 720 height: 1280
  11. Max

    Android/IOS SDK manage bitrate for the stream

    Hello Please check out this doc https://docs.flashphoner.com/display/WCS52EN/Bitrate+management+when+capturing+WebRTC+stream+in+browser Server Global server-side settings should work either for Android, iOS, and Web SDK webrtc_sdp_min_bitrate_bps=3000000 webrtc_sdp_max_bitrate_bps=7000000...
  12. Max

    Setup two new servers, wss connection is failed

    Hello 1. /pull/pull works between WCS and WCS only. If you do /pull/pull and set any other endpoint such as instagram or youtube, this won't be working. 2. If you do /push/startup it should be working either via localhost or via remote server. /push/startup works via RTMP only. So if remote...
  13. Max

    Server issue

    Hello We would need a report to proceed with investigation https://docs.flashphoner.com/display/WCS52EN/Preparing+an+error+report#Preparinganerrorreport-Gettinglogswithreport.shscript This report should show the cause of CPU load per CPU thread. Before making report make sure jstack tool is...
  14. Max

    Capturing VOD from a file

    Thanks. We were able to locate the gray background on your video. We would need a bit more time to reproduce such effect on our env. 0:04 second 0:22 second 0:25 second
  15. Max

    Video record issue

    Hello Error resistance during recording has been improved in 5.2.1236 version Releases https://docs.flashphoner.com/display/WCS52EN/Release+notes Recording docs https://docs.flashphoner.com/display/WCS52EN/Stream+recording#Streamrecording-Recordingstoppingonerrors Before this improvement...
  16. Max

    Periodic sync issue when transcoding

    WebRTC over UDP is faster than TCP, but UDP is less packet loss proof than TCP. So on good stable internet connections UDP is recommended to use, but on unstable one TCP is preferable. You can switch transport on client side in Android and iOS SDKs. You cannot synchronize two different stream...
  17. Max

    Высокая нагрузка на 1 ядро

    Здравствуйте. Похожая проблема была исправлена, начиная со сборки 5.2.1252 https://docs.flashphoner.com/display/WCS52EN/Release+notes Соответственно, нужно обновиться до этой версии или выше.
  18. Max

    Periodic sync issue when transcoding

    Hello 1. Try to update. The build 5.2.1054 is October 2021. Looking quite old. Try to update to the latest available release https://docs.flashphoner.com/display/WCS52EN/Release+notes Make sure you have backup before update and you know how to rollback all changes quickly. 2. Switch to TCP...
  19. Max

    Setup two new servers, wss connection is failed

    Yes. /pull/pull https://docs.flashphoner.com/display/WCS52EN/From+another+WCS+server+via+WebRTC /pull/push https://docs.flashphoner.com/display/WCS52EN/To+another+WCS+server+via+WebRTC
  20. Max

    Setup two new servers, wss connection is failed

    We cannot reproduce a problem on both servers: websocket connection is establishing successfully (with Chrome browsers warning because we connected by IP), stream publishing and playback are working: 1st: 2nd: Unfortunately we do not know these servers domain names to check the connection. The...
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