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    Log4J

    Is is possible to remove the log4j files from WCS server installation and still have a functional RTSP streaming capability? Our clients are showing vulnerabilities with log4j (expected), but are not fully satisfied with the explanation you referenced here: WCS Core logs - Web Call Server 5.2 -...
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    License Activation Issue

    Hello, I upgraded one of our licenses to version 5.2.1002 to help with an RTSP digest authorization issue. After installing, it asked for the license key again, but gave me an error "The license xxxx is already activated. Please deactivate...." Please let me know where I can post (securely) our...
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    RTSP Failure

    Hello, Our RTSP streams from Milestone have stopped working for the last week and we are hoping you can take a look remotely. Streams are OK playing in VLC, just not in the WebCall Server for some reason. I will post remote connection and static RTSP URLs in the report for this ticket. Please...
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    RTSP Streaming issue

    We are having an issue streaming an RTSP in the WCS. The stream connects and WCS Player says it's "playing" but the stream doens't populate I can get the stream to work fine in VLC. We have the latest version of WCS installed. We have server logs prepped and ready to send. What's the best...
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    Text "Bleeding" on RTSP streams

    Hello, One of our customers using Honeywell MaxPro has text overlays on their video and it's causing an odd effect when playing video through Flashphoner where the video has a dripping/bleeding effect from the text location (see attached). Since the streams are running on a closed network is it...
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