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Hi, I've been thinking about it on my own and can't seem to come up with an answer, so I'm asking. After L4 switch, there are two TURN servers (routed through a load balancer), and these TURN servers (A, B) communicate with Flashphoner media servers in different networks. The issue is that the...

I would like to inquire about an issue that occasionally arises in my application. In my code snippet: room.publish({ display: localVideo, cacheLocalResources: true, constraints: constraints, record: isRecord, receiveVideo: false, receiveAudio: false, stripCodecs: strippedCodecs, sdpHook...

Uncaught TypeError: Cannot read properties of undefined (reading 'streams') (12240) at roomHandlers.<computed> [as ${roomId}] at Object.APP_DATA (12078) at wsConnection.onmessege (9770) The above error occurred when joining a room. Under what circumstances can this error occur? An error...

Hi, We are currently experiencing challenges in our Flashphoner implementation, specifically during video streaming using the Room API. When transitioning from LTE to WiFi, a connection timeout issue occurs, and the error message "The operation couldn't be completed, operation timed out"...

Hi, We created a function to “publish” the video as soon as the video broadcaster “stops” the video while transmitting it. If the video receiver stops the first stream(stream.stop(remoteVideo))and then plays the second stream (participant.getStreams()[0].play(remoteVideo, options)), the...

Hi, It's live, but there's an issue where the video isn't actually saved, so I'd like to ask a few questions. About 2 out of 10 cases are not saved on the server where the problem occurred. It looks like on_record_hook wasn't even called. The version in use is 5.2.1665. What is special is that...

Hi, I want to perform some action by voice recognition during live. For example, I want to capture a specific word. Is there any support like voice recognition in flashphoner? If there is no supported function, I would like to use the voice data of the flashphoner directly. webrtc for...

hi.. The video was transmitted normally, but there is no saved video, so please contact us. The video was transmitted from the room with the room name 230524G8zIGOsk and the transmitted video was confirmed. But there is no saved video. Is there anything that could be the cause? The video...

Is there anything I should be aware of when using the Mixer API? For reference, video transmission and reception are working without problems. The mixer API doesn't work, so I simply requested mixer/startup, but I get a binding error. Error attached. Please confirm.

STREAM_STATUS.FAILED is raised when playing a participant's video. It happens frequently on one particular computer. The first time I open the browser it doesn't play close to 100% In what cases does that error fall? The participant's video is being transmitted normally and works normally if...

I have flashphoner 5.2.1555 version installed. Error starting server using flashphoner user. "FlashphonerWebCallServer cannot be started from user flashphoner, please fix the permissions to the folders or run 'webcallserver set-permissions'!" sudo ./webcallserver set-permissions I tried using...

Services in the closed network do not run. what error is it? --- gc-core-2022-12-22_17-38.log start ----- OpenJDK 64-Bit Server VM (25.352-b08) for linux-amd64 JRE (1.8.0_352-b08), built on Oct 21 2022 14:30:59 by "mockbuild" with gcc 4.8.5 20150623 (Red Hat 4.8.5-44) Memory: 4k page...

Hi Video reception is not available from a specific computer on the local network. For reference, all other computers work fine. I am using 3478 as the turn server port, and I have confirmed that the packet is passed. The wireshark logs from the PC client side are attached by dividing the...

Hi, Is there a way to transmit the video by converting the screen 90 degrees when transmitting the video?

Hi, It may be a slightly vague question. I tested it on two flahphoner servers, but the results are wrong. Server A - 5.2.795 WCS, coturn server Server B - 5.2.945 WCS, coturn server When the "ROOM_EVENT.PUBLISHED" event occurs on the video receiving side, the participant's stream is played...

Hi, I am using the conference room api. Currently, it is divided into a participant who transmits video and a participant who transmits only audio. Participants who transmit only video are displayed on the screen and those who only transmit audio are hidden from the screen. To distinguish...

When publishing in flashphoner, the record option is set to true/false to operate variable. It works normally on our test server (wcs 5.2.912). However, in other servers (wcs 5.2.1109), the video is saved regardless of the option. Can you figure out why it is saved unconditionally regardless of...

Hi. I am not sure if it is a turn server problem or a WCS problem, so I am writing this in frustration. We are using an external turnserver to send data to the WCS media server. Briefly, data is transmitted to Public IP -> Firewall -> L4 Switch -> Turn Server -> Network Connection Equipment ->...

hi.. I put this code in order to have the voice come out automatically without unmute. setTimeout(function () { stream.muteRemoteAudio(); stream.unmuteRemoteAudio(); }, 1500); However, the video freezes as soon as the mute is released. Is there a way to watch the audio and video without pressing...

There is a problem when broadcasting live with this sample. Versions below mobile ios 14 do not seem to have any problems. The page is reconnected without any errors before the camera is connected. If I put h264 in stripcodecs it works. What is the problem? When transcoding, the cpu share is...