AT&T 4G/5G fails

[serviciosenlared]

Hi!

Many users report me than they can't connect to live WebRTC using AT&T 4G/5G connections. There are no problem using any other internet provider or WIFI in any part of the globe.

We can't test it, because we are not in USA. We've contacted to AT&T by email without luck.

Is there somebody who knows why this problem and what I need to do to solve it? I've tried to change the server domain and change the IP but don't solve it.

Many thanks in avance.

 

[Max]

Hello

Try to add this setting:

ice_tcp_transport=true

in flashphoner.properties

This will switch default transport from UDP to TCP.

 

[serviciosenlared]

Hi!

I've tried this for many days with no luck. The users of ATT with 4G/5G connection can't connect to transmit or view WebRTC video.

Nobody knows why?

Thank you!

 

[Max]

Good day.
Please collect a debug logs and traffic dump on the server: Collect debug logs and traffic dump. You must reproduce the problem while collecting a traffic dump. Then, collect a report archive: Getting logs with report.sh script, add the traffic dump file and send using this form.