Axis Camera stream fails after upgrade from OS10 to OS11

[stone]

Our customer has found when upgrading a Axis Camera from OS10.12.199 to OS11.11.161 the stream fails. Comparing the OS10 and OS11 Axis stream settings everything looks identical on the gui and still using h.264 Codec.

We are running 5.2.1725

The RTSP stream does play in VLC with no problems.

Flashphoner.log shows:

23:08:53,774 INFO RestClient - API-ASYNC-pool-17-thread-2 RECEIVED REST OBJECT <==
URL:http://localhost:8081/apps/EchoApp/StreamStatusEvent
OBJECT:
{
"nodeId" : "XN8HjehNH3fOPxR51kIpvCU1zBeP9ufn@IP",
"appKey" : "defaultApp",
"sessionId" : "rtsp://56b42de0c94a",
"mediaSessionId" : "0fc15f3f-105d-449c-9155-fb406a8ae56f",
"name" : "/live",
"published" : true,
"hasVideo" : true,
"hasAudio" : false,
"status" : "FAILED",
"videoCodec" : "H264",
"info" : "Stopped by session disconnect",
"record" : false,
"width" : 0,
"height" : 0,
"bitrate" : 0,
"minBitrate" : 0,
"maxBitrate" : 0,
"quality" : 0,
"history" : false,
"gop" : 0,
"fps" : 0,
"audioBitrate" : 0,
"codecImpl" : "",
"transport" : "UDP",
"cvoExtension" : false,
"createDate" : 1753484873112,
"mediaType" : "pull",
"audioState" : {
"muted" : false
},
"videoState" : {
"muted" : false
},
"mediaProvider" : "RTSP"
}
23:08:53,775 ERROR RtspAgent - API-ASYNC-pool-17-thread-2 Stream failed
23:08:53,775 INFO RestClient - API-ASYNC-pool-17-thread-1 SEND REST OBJECT ==>

 

[Max]

Good day.
Please update to the latest build 5.2.2294. If the stream still not playing after update, please provide a public RTSP URL using this form, our engineeers will check it.