Error on html
- Thread starter Leonardo
- Start date
Good day.
The message
But
The message
SERVER_PORTS is not defined does not mean any error. It means WebSDK uses default Websocket port (8444) to connect to server.But
Could not start video source means the browser (MS Edge in your case) cannot capture the web camera chosen. Usually this is due to the camera is already used by other application on this PC or there are no cameras at all. Please check it.
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This is not the same error:
Seems like the camera is captured correctly, but WebRTC connection failed.
We can't reproduce this on Windows 11 with Video Chat and Screen Sharing example in MS Edge 129 on our demo server: https://demo.flashphoner.com:8444/c...en-sharing/video-chat-and-screen-sharing.html
Please check if this working for you on our demo server. If yes, update your WCS to the latest build 5.2.2096 including WebSDK 2.0.249 and check. If WebRTC connection issue still persists, please collect a report on the server: Getting logs with report.sh script and send using this private form.
A possible problem may be in non-latin characters in camera or microphone device name
As workaround, try to use Chrome browser, we can't reproduce such issue in it.
Predeterminado - Micrófono de los auriculares con micrófono (2- Jabra EVOLVE 20 MS). We raised the ticket WCS-4249 to encode such characters before sending them to server for debug purposes.As workaround, try to use Chrome browser, we can't reproduce such issue in it.