FlashPhoner server not respond after a while.

[abhinav]

Hello Team,

I am using flashphoner licensed version with AWS EC2 after a while i got an error while try to connect to my server ERROR- There was an unexpected error(type=Internal Server error, code=500)
lookup RMI failed;nested exceptionis java.rmi.connectionIOException: error during JRMP connection establishment; nested exception is:java.io.EOFException. After restart the web server the server is running but the client is not able to establish a connection.But after restarting the AWS container it working smooth.

AWS config :- aws c4.2xlarge 8 31 15 GiB
Flashphoner version :- 5.1.3571

 

[Max]

Hello.
Please send us full logs and configuration files to support@flashphoner.com

 

[Max]

According to logs and configs you provide, you use an outdated version 5.0.2106. Please update to latest version from this page as described here.

 

[abhinav]

After 16 oct update i am on version 5.0.3517 but it not workout for me and today i also updated the 17-Oct i.e v. 0.5.28.2747 - 5.0.3519.

How can i trust this update work for me, please provide a permanent fix for me i am using it in the production.

 

[abhinav]

Is there any paid support you guys can fix this issue for me?Or there is any dependencies between the versions kind of depreciation or kind of something?

 

[Max]

Good day.
We recommend you to update to latest 5.1 version:
1. Download latest version from this page
2. Follow the instructions from here.
If there are difficulties with updating, uninstall previous version with command

/usr/local/FlashphonerWebCallServer/bin/uninstall.sh

then perform clean installation of latest version.
If the problem persists after update, provide us SSH access to your server, we will check.