Green flickering

fercospos

New Member
Hello, Flashphoner team!

We're facing some issues while implementing WCS on our CCTV monitoring system. From my side the video loaded on an iframe works fine:

WCS-1-crop.png


But some other users see the same image with a green flickering (and from time to time, a few frames of regular video):

WCS-2-crop.png


How may we investigate what's going on and causes this behavior?

Thanks in advance!
 

Max

Administrator
Staff member
Good day.
This may be due to bad client channel quality. Please try to use WebRTC over TCP to prevent packet loss:
Code:
ice_tcp_transport=true
 

fercospos

New Member
Hi Max! We set that on the config file and reloaded the service, but the same happens. I just uploaded an screen capture video over the upload report form.

What else could we investigate?
 

Max

Administrator
Staff member
Please provide RTSP link or RTSP dump collected on the server side:
1. Restart WCS.
2. Start tcpdump on the server:
Code:
tcpdump -npi any -B 10240 -w log.pcap
3. Play the stream using Player example, reproduce the problem
4. Stop tcpdump
Send the dump or RTSP link using this form.
 
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