Room API not working for production server

[KaranBhansali91]

Hi,

https://support.flashphoner.com/ticket_PN9Ph55y2qnHW5r6

Below screenshot , we have tried with different server stream****.*****.com , the room api is working. We have already send the detail report of logs to support@flashphoner.com

 

[Max]

Good day.
We can't reproduce the problem in Conference example on the server from logs you've sent: room is created successfully and streaming is working:

Please try to reproduce the problem in Conference example on your server. If this is not reproduced, please modify the example code minimally to reproduce it and send the code using this form.

 

[KaranBhansali91]

Hi,

we had to setup new server. Now the issue is with vod api attached below screenshot

 

[Max]

Hello,

Please send the MP4 file (or a download link to it if its size more than 30 M) with which the issue occurs using this form.
Seems like it has no atoms needed in header. You can also check this file in ffprobe.

 

[KaranBhansali91]

Hi,

I have send the video file.

After /vod/startup, we are doing /push/startup but it is not working

We have uploaded files to s3 bucket. The recorded files are working but uploaded videos are not working
@Maximiliankevin

axios({
    method: 'POST',
    url: `https://***.com:8444/rest-api/vod/startup`,
    data: {
        "uri": `vod-live://s3/${element.s3bucket}/${element.s3key}`,
        "localStreamName": Math.floor((Math.random() * 1000) + 1) + element.s3key
    }
}).then(async (response) => {
    // console.log('response from vod startup', response)
    if (response.status == 200) {
        // console.log('response.data', response)
        var fpdata = JSON.parse(response.config.data)
            console.log('youtube')
            axios({
                method: 'POST',
                url: `https://***.com:8444/rest-api/push/startup`,
                data: {
                    "rtmpUrl": channel.rtmpUrl,
                    "streamName": fpdata.localStreamName, // streamName must be same as localStreamName of previous API
                    "rtmpTransponderFullUrl": true
                }
            }).then(async (response) => {
                // console.log('response from live startup youtube', response)
                if (response.status == 200) {
                }
            }).catch(async (error) => {
                // console.log('error', error)
            })
    })

 

[Max]

You should fix the file to play it as VOD from S3 bucket: File format requirements

 

[KaranBhansali91]

Hi,

@Max Please check screenshot , we tried vod feature again

 

[Max]

Seems like network issue between the server and S3 bucket endpoint which leading to bitstream break. Try to use lower resolution/bitrate, use the server and the bucket in the same region. If this does not help, please provide the file (or a download link to it if its size more than 30 M) using this form.

 

[KaranBhansali91]

Hello,

Please send the MP4 file (or a download link to it if its size more than 30 M) with which the issue occurs using this form.
Seems like it has no atoms needed in header. You can also check this file in ffprobe.

File sent.

 

[Max]

Again, the file has a wrong structure: free, then mdat, finally moov

but moov must be the first for progressive downloading and playback

If you need to play WCS recordings from S3 bucket, you should set the moov atom to be placed first: moov atom placement configuration in recording metadata