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Hello! How can we force a fixed or a lower resolution when publishing from web? We have this code for browsers but it seems some users still publish with 1920x1080 instead of 1280x720 do I have to add anything else to force it? constraints: { video: { width: 1280, height: 720 } Also...

We are publishing from an iphone and after 30-60 seconds we get 'Failed by rtp activity', video shows up for like none or 1-2 seconds then is loading until fail is received and I have no idea why. Tried both tcp and udp, for udp video shows a little longer for tcp there is no video at all. Tried...

On origin I get sometimes random stream failed for stream pull from edge server for some reason that I can't understand, I get rare 'ICE state changed from Completed to Failed by ICE keep alive' other times I get 'ICE state changed from Completed to Terminated', This logs comes from origin. I...

Should I set ice_tcp_transport to true ?

Some users get random 'Failed by ICE keep alive', 'Failed by ICE timeout', 'Failed by DTLS error', sometimes they stream without problem sometimes one of this error pops randomly. We are using transport: 'TCP' on client publish, and wcs version 5.2.1627. Do we need to set others configurations...

We are using tcp for long time

Hello, Some of our users get this error when they try to stream from home network 'Failed by DTLS error ', they say that it works from another network with same devices(laptop/mobile) do you have any idea why this would this happen? all info found about this error is related to old browser / WCS...

Made the changes still not working. If background constraints contains { audio: true, video: true } audio won't work at all. Is this IOS fault or is your SDK fault? If we start in background { audio: true, video: true } there is no audio and no video -> if I unlock the phone (without closing...

Good day! We are trying to answer call using {audio: true, video: true} from background on IOS and from switching to app video can be turned on successfully, but audio there is no audio sent at all from IOS. I set rtp_activity_video=false for video to work but I need a solution for audio. I also...

Does taking snapshots (calling /rest-api/stream/snapshot ) frequently affect the start of recording? We had at most 6 ongoing recordings when /rest-api/recorder/startup would timeout.

What is the IOPS recommended and how many streams we can record on an instance without problems?

Does is matter if I run only one container on one virtual machine? I should just add "--cpuset-cpus=0-15" for 16 cores?

Good day! Some of request for recorder startup times out after 5000 ms. /rest-api/recorder/startup Should I increase the request timeout? Why would it take so much to respond? Also I often get video quality complaints, can I something about this? CPU usage no more than 25-30%. WCS version...

Thanks! seems like after I reuploaded the certificate it started working.

Good day! After some time the the docker container crashed/restarted and now I can't get it up running anymore ( 8444 interface is not accessible and publishing/playing not working). I hope I can get some help, it only happens to 1 out of 6 servers and 3 servers restarted in total at same time...

Still not working after update, link to logs was sent.

Yes mixer receives the audio from added stream. All logs sent!

Tried it again to a closer server where NackCount is 0, and video never gets added(tried both with and without the configuration settings ). It only shows black if there is audio and video stream(attached photo) and I didn't see any errors in the in logs.

I fixed the REST hook issue on /publishStream, but still get black image after trying to inject video stream into the mixer. I checked the video stream is fine ( checked on media devices ), playing from origin and edge. Also after about a ~1 minute the mixer stops. Video stats Codec: H264 Codec...

I keep seeing this error in logs when I try to reproduce the issue I am having. Do you have any idea?15:46:52,480 WARN RestClient - API-ASYNC-pool-13-thread-8 POST request resulted in 500 (Internal Server Error) 15:46:52,481 INFO RestClient - API-ASYNC-pool-13-thread-8...