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  1. Max

    Chrome resolution ramp-up

    The reason for both the issues is the same: Chrome aggressive quality measure on publishing start. So the only workraound at the moment seems like to disable HW acceleration (this may not help in some Chromium based browsers, Yandex.Browser ror example) and wait for about 10 seconds after...
  2. Max

    hls переключение качества

    Добрый день. В настоящее время WCS поддерживает функцию HLS ABR, но эта функция работает только в CDN Origin + Transcoder + Edge, на отдельно стоящем сервере получить поток в различных качествах нельзя.
  3. Max

    [WCS] Inquiries about turn servers related to WCS

    Good day. You can configure WCS media ports by the following parameters: media_port_from =51001 media_port_to =51200 and need to set up those ports forwarding for incoming connections on intranet firewall. Please note that 199 media ports may not be enough for all the...
  4. Max

    Логи

    В WCS 5.2 настройки логирования задаются в файле /usr/local/FlashphonerWebCallServer/conf/log4j.properties. Подробнее здесь. Этот файл не переписывается при обновлениях, поэтому при обновлении сервера настройки сохранятся. Изменения в файле применяются немедленно, без перезапуска сервера. О том...
  5. Max

    RestClient logs too much and too few

    This messages show how REST hooks work on WCS side. SEND REST OBJECT shows a query which will be sent to a backend. RECEIVED REST OBJECT shows a response from the backend. They may not be the same depending on backend implementation. In your case, internal WCS backend is used, that's why request...
  6. Max

    RestClient logs too much and too few

    This messages are useful for us to investigate a various publishing/playback issues in customets logs. So we will not move them to debug levele because not all the customers are familiar with log4j.properties format. You can use the workaround if you don't need this logs.
  7. Max

    RestClient logs too much and too few

    Good day. Just add the following line to /usr/local/FlashphonerWebCallServer/conf/log4j.properties file: log4j.logger.RestClient=warn This will reduce RestClient class logging without server restart.
  8. Max

    Chrome resolution ramp-up

    We confirm this to be Chromium bug https://bugs.chromium.org/p/webrtc/issues/detail?id=12942&sort=-modified The workaround is to disable hardware acceleration in Chrome settings. There is also another workaround using experimental MediaTrack option. We will check this.
  9. Max

    Chrome resolution ramp-up

    We reproduced the problem in Chrome 91.0.4472.164 and raised the ticket WCS-3257 to investigate the issue. Please use other browser as workaround.
  10. Max

    Chrome resolution ramp-up

    Good day. You can set the desired publishing resolution and bitrate via constraints: session.createStream({ name: streamName, display: localVideo, cacheLocalResources: true, constraints: { video: { width: 1280, height: 720...
  11. Max

    How to get playload.streamName using Android SDK?

    We'll let you know here when add those methods for payload access.
  12. Max

    WCS service issue with AWS Markekplace AMI

    If you've stopped WCS before, yes is not needed. And if yiou've stopped WCS before updating, it should not restart automatically. We raised the ticket WCS-3256 to check this. Please install update as described here: wget...
  13. Max

    Can not start transponder Error

    You should deactivate old license key, then activate new one.
  14. Max

    Can not start transponder Error

    Your Trial license has expired
  15. Max

    Screen Share and Video on Flashphoner Conference Feature

    Set this to 3 for example <script>var _participants = 3</script> Note that you should add div elements to display all the additional participants. Please look at Conference example and its source code on GitHub
  16. Max

    Screen Share and Video on Flashphoner Conference Feature

    Good day. Since WebSDK build 2.0.177 screen sharing stream can be published without extension in all of the latest desktop browsers (Chrome, Firefox, MacOS Safari). Please read example description here. Please also note that Safari does not allow to change stream resolution and FPS for screen...
  17. Max

    How to get playload.streamName using Android SDK?

    Good day. In iOS SDK, you have direct access to StreamEvent.payload members, but in Android SDK they are accessible through public methods only. We raised the ticket WCS-3251 to add an access method to incoming stream name. Will let you know here.
  18. Max

    WCS service issue with AWS Markekplace AMI

    Please clarify from what version you've updated, and to what one (for example, from 5.2.780 to 5.2.993). We well check. Please note that current webcallserver script instance exits right after starts a new one. And, if you're running it as a service (normally), a new instance will start as...
  19. Max

    WCS service issue with AWS Markekplace AMI

    The server is working, but you occasionally disabled healt checking endpoint, so it returns 404. Please replace the parameter in config http_enable_paths=rest,action,shared,embed_player,empty to http_enable_paths=rest,action,shared,embed_player,empty,health-check then restart WCS. In this case...
  20. Max

    no sound in recordings

    It may be issue on WCS side. Please provide 24/7 access to the RTSP stream using this form, so we could test and debug it on our servers. Yes, it can cause sync shift. But debug is needed, and we cannot do it on your server only. So we need an access to the stream.
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