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  1. Max

    SSL сертификаты: Сервер не смотрит в файл wss.jks

    Предлагаем также проверить, обновится ли сертификат по пошаговой процедуре, описанной здесь. Например, самоподписанный сертификат, поставляемый с сервером, находится в хранилище по умолчанию под алиасом selfsigned, и этот алиас следует удалить из хранилища перед импортом туда сгенерированного...
  2. Max

    SSL сертификаты: Сервер не смотрит в файл wss.jks

    Если проблемы с автоматическим обновлением, также просьба прислать файлы сертификатов и приватный ключ, мы пройдем тем же путем и проверим как они импортируются.
  3. Max

    SSL сертификаты: Сервер не смотрит в файл wss.jks

    Добрый день. Чтобы быстро разобраться, нам потребуется доступ к серверу, файлы SSL сертификатов и приватный ключ. Можно отправить с помощью этой приватной формы. Чтобы не мучаться с сертификатами, предлагаем также рассмотреть приобретение платного wildcard - сертификата на 1-2-3 года. Например...
  4. Max

    iOS SDK - Add headers to websocket connection

    Good day. Since iOS SDK build 2.6.8 it is possible to add custom HTTP headers while establishing Websocket connection to WCS server. To do this, use the following function FPWCSApi2Session connectWithHeaders:(NSDictionary<NSString *, NSString *> *) headers Please see example code here
  5. Max

    Stream issue on iPhone

    We've tested streaming on iPhone 7, iOS 14.3, in Safari browser, and can't reproduce the problem. Please clarify the following: - what iPhone model do you test? - have you tested video playback on this phone? - is the problem still persists with our demo server? - what is in browser console...
  6. Max

    HLS Streaming issue - Safari browser (14)

    The message Stream local failed means that stream with such name is not published in CDN. So seems like stream publishing fails. When width and heght are not 0, stream will be transcoded to the resolution set by these parameters. By default it is 480p hls_player_width=640 hls_player_height=480...
  7. Max

    iPhone Stream Recording won't play video

    We've tested on iPhone7, iOS 14.3 also, and can't reproduce the problem. Seems like it's specific for iPhone Xs.
  8. Max

    Stream issue on iPhone

    What is iPhone model? We will test with ours.
  9. Max

    Custom mixer layout cropping

    Hello, Mixer layout with cropped pictures has been added in build 5.2.842 and can be enabled with this parameter in flashphoner.properties mixer_layout_class=com.flashphoner.media.mixer.video.presentation.CropNoPaddingGridLayout
  10. Max

    RTSP stream not working

    Maybe Network settings. If you provide access to the cam admin UI, we will be able to check. Private form. Try also mpeg4. You can verify codecs using VLC player. Tools > Codec Information
  11. Max

    RTSP stream not working

    Got the URL. It is streaming video in MJPEG (unsupported by WCS).
  12. Max

    Mixer feature request

    Hello, Since build 5.2.844, it is possible to change the default video participant's caption location and display it above the video using this parameter in flashphoner.properties: mixer_text_outside_frame=TOP
  13. Max

    RTSP stream not working

    Hello, Please let know your WCS version and send the RTSP URL with the credentials using this link - we'll check the issue.
  14. Max

    Best Practices Configurations.

    Please check this doc https://docs.flashphoner.com/display/WCS52EN/Before+moving+to+production We recommend all 13 steps. Should handle greater than 1000 streams without transcoding. Please describe your case in detail. Then we will be able to advice additional settings.
  15. Max

    Cross Domain Restriction

    Please check this doc https://docs.flashphoner.com/display/WCS52EN/Websocket+connections+restriction+by+domain
  16. Max

    Организация CDN в разных локациях.

    Добрый день. Как только новости по тикету WCS-2686 будут, мы сообщим об этом в данной теме. Данная задача требует значительных изменений в функционале CDN, что может затронуть многих клиентов. Кроме того, существует временное решение, предложенное выше.
  17. Max

    HLS Streaming issue - Safari browser (14)

    Good day. We cannot reproduce the issue in Safari 14.0.2 with WCS latest build 5.2.859. Please check if the following settings are applied on Edge hls_preloader_enabled=true hls_player_width=0 hls_player_height=0 hls_min_list_size=2 Please check if keyframes are sent regularly by original...
  18. Max

    iPhone Stream Recording won't play video

    Good day. We cannot reproduce the issue on iPhone 7, iOS 14.0.1. But there is a similar issue in iOS Safari browser: it stops sending video packets when is turned right to 90 degrees from portrait to landscape orientation. Please try to lock orientation in iOS Control center and check if the...
  19. Max

    WebRTC is not visible in provider

    Yes, WebRTC requires secure connection for both directions
  20. Max

    Android sdk problem. "A Call is in progress. You can only adjust call volume"

    Good day. Please try to use Flashphoner.releaseLocalMediaAccess() function to make sure the microphone and camera are released. See Media Devices example source code: mTestButton.setOnClickListener(new OnClickListener() { @Override public void onClick(View view)...
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