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If you are using our official docker image, please use build 5.2.798 If you are using custom docker image, and installing WCS manually into this image, use build 5.2.798 and JDK 12 or 14 to prevent CPU consumption.

Please ask sales@flashphoner.com for presale and prepare: - your server clone to update and test the new instance work - SSL certificates and domain name to import on new instance

We cannot reproduce the issue in latest Chromе from Google Play on Android 9 (Nokia 5) and 10 (Pixel 2 emulator) devices. Please clarify the following: 1. Do you open 2Players page using HTTPS? If unsecure HTTP is used, stream can be played via MSE or WSPlayer only, this technologies do not...

We checked your server. First, we recommend you to install JDK 12 as described here. Now you are using OpenJDK 1.8.0_275. This build is probably makes JVM to consume CPU at rest, this dramatically affects performance. Also you have to update WCS from 5.0 to 5.2 as described here. Without...

During testing on your server, we noticed that over time, at rest, the JVM begins to consume processor power (according to the top program, ~ 190%, i.e. two cores out of four are fully occupied). The increased consumption of processing power can lead to recording problems. This issue is specific...

The setting should be added to /usr/local/FlashphonerWebCallServer/conf/flashphoner.properties file, then server should be restarted.

Добрый день. Вероятнее всего, это не так. У публикующего клиента браузер отображает локальное видео, но это не значит, что видео корректно доходит до сервера. Такие симптомы могут говорить как о плохом канале публикующего участника, так и того, кто смотрит видео. Кроме того, фризы могут...

Good day. Let's have a look to firewalld example setup script (this is used in Digital Ocean Marketplace image for example) for default ports #!/bin/bash # systemctl start firewalld # Websocket ports firewall-cmd --permanent --zone=public --add-port=8443/tcp firewall-cmd --permanent...

Good day. In our tests, the issue is reproduced only when stream is published from old phone models, for example Samsung J4+ (CPU Qualcomm 425, Android 9). Please clarify what device do you use? Also, please check if server requests keyframes regularly periodic_fir_request=true We still...

We confirm the problem in Safari 14.0.2 om Mac OS Bug Sur (11.1). Seems like this Safari version does not publish streams in aspect ration other than 16:9 when FacetimeHD camera is used. The default stream resolution in most of examples is 320x240, or 4:3. In this case, Safari stops sending...

Hello Please describe how to reproduce issue step by step. You can also send stream RTSP links via private form

Good day. Please read this article about testing SIP calls on WCS and this article about implementing browser-based SIP phone OpenSIPS should be configured according to its manuals which can be found on this page

Good day. Please check if the issue is reproduced while publishing stream without recording from Two Way Streaming or, better, from Media Devices example: publish stream, then play it. If playback will stop after 10 seconds, it seems like Safari browser stops sending video frames by some reason...

We checked the recording work with Google Chrome version 86.0.4240.75 (official version) 64 bits. When accessing the site by domain name, the problem is reproduced. Previously, we tested on the current Google Chrome Version 87.0.4280.88 (Official Build) (64-bit) and accessed WCS directly...

Добрый день. Эти настройки можно не менять. По умолчанию, кодировщик FF не входит в поставку сервера, поэтому для кодирования всегда иcпользуется OPENH264. В последних сборках, по нашим тестам, этот кодировщик обеспечивает достаточную производительность и качество. 1. По качеству публикаций У...

Hello! Please clarify if the problem with receiving local video stream is reproduced in the standard examples "Conference" or "Two Way Streaming"? If the problem is not reproduced in the standard examples, please change the code of these examples before reproducing the problem and send it to...

Good day. We already working on it in ticket WCS-1286 and let you know when it will be ready.

Good day. Please reset SSL certificates to default: 1. Login to HTTP (not HTTPS) WCS web interface as admin http://wcs:8081/admin 2. Go to Certificates page http://wcs:8081/admin/certificates.html and click "Reset to defaults" Or, if you cannot access web inteface at all, please login to server...

Unfortunately, your recordings are no longer available on the server. Re-tested the recording function on your server. In the standard “Stream Recording” example, the recording problem does not appear. Tested in Chrome browser on desktop and mobile android. Please specify how you test...

Please check if Flashphoner.releaseLocalMedia works in Media Devices example (press "Test" button, then press "Release"). If it works, please provide your code example (HTML and JS) which is not work for you, we will check.