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  1. Max

    Master Origin server is unresponsive

    Please check if tcp port 8084 is available in both directions (in and out) between master and child origins. Also check if child origins displays each other using REST API query /cdn/show_nodes or using CLI.
  2. Max

    CPU загружен на 100%

    Параметры, которые необходимо убрать из wcs-core.properties при обновлении JDK до 12 и выше, перечислены здесь (п. 4). При обновлении или установке сервера на JDK 12 и выше, эти параметры вычищаются автоматически.
  3. Max

    Cant Login page admin account

    Please login to container via SSH and check if /usr/local/FlashphonerWebCallServer/conf/database.yml file contains the following users: admin: {username: admin, password: 21232f297a57a5a743894a0e4a801fc3, active: true} If password: field contains something other, replace it by the md5...
  4. Max

    Cant Login page admin account

    Please clarify how do you start docker container. Also please mount /logs volume, collect WCS logs from folder you mounted and send using this private form
  5. Max

    CPU загружен на 100%

    Похожая проблема встречалась на JDK 11. Возможно, в свежие сборки JDK 8 попала та же проблема. Попробуйте обновиться до JDK 12 или 14.
  6. Max

    Webm problem on Google Chrome

    Hello! We tested the recording on your server. Keyframes do not appear regularly during publication, so the browser cannot then play back a recording. To force keyframes to be sent, please add the following setting to the flashphoner.properties file: periodic_fir_request =true Also, if your...
  7. Max

    Master Origin server is unresponsive

    How much publishers and subscribers you ususally handle on this server? This message shows that publishing was stopped by client, may be due to session disconnection. It seems like publisher channel issue.
  8. Max

    How can I clear the video recording icon (red icon) in Chrome browser?

    You cannot apply Flashphoner.releaseLocalMedia to custom video element, it should be created automatically by WebSDK in div. You can use workaround recommended in the post above.
  9. Max

    Cant Login page admin account

    You should roll back to 5.2.798 You should mount /conf volume to the container and put flashphoner.properties file to the folder before starting a container. Please read details here
  10. Max

    Failed by ICE keepalive

    Good day. You are using an obsolete WCS version 5.1. You should update to WCS 5.2 to work with latest Chrome and Chromium-based browsers because they do not support DTLS 1.0 any more, only DTLS 1.2 when establishing WebRTC connection. Update procedure is described on this page.
  11. Max

    Master Origin server is unresponsive

    Good day. Seems like your server crashed due to out of memory and/or out of disk space. Please check if disk space available df -h If not, clean up disk and then restart the server. This may be too low depending on server load. Considers to ugrade to at least 8 Gb (4Gb Java heap). To work more...
  12. Max

    Cant Login page admin account

    Good day. Please make sure you are deploying docker instance as described in this article, paying attention to network setup if you trying to login from outside. Also, please note that you should use 5.2.798 in docker. The latest builds do not work due to switching to non-root user. Please read...
  13. Max

    Record hook not working

    You can add any logging messages to the script. Please make sure you redirecting messages to a file which is permissive to write, for example, to /usr/local/FlashphonerWebCallServer/logs/record.log You can also provide SSH access to the server using this form, we will check
  14. Max

    CPU загружен на 100%

    Возможно проблема в версии JDK. OpenJDK 64-Bit Server VM (25.275-b01 mixed mode). Здесь показано как установить JDK 12. at sun.security.ssl.SSLEngineImpl.wrap(SSLEngineImpl.java:130) по дампу видно, что наиболее нагруженные треды выполняются на стороне JDK. Поэтому возмжно обновление поможет...
  15. Max

    CPU загружен на 100%

    22:30:02,983 INFO bstractNioWorkerPool - HTTPS-BOSS-pool-4-thread-1 Workers size 2 Cemetery size 1 index:id:state:dead_for_ms 0:HTTPS-pool-5-thread-209:RUNNABLE:140408 22:30:03,001 INFO bstractNioWorkerPool - HTTPS-BOSS-pool-4-thread-1 Workers size 2 Cemetery size 2 index:id:state:dead_for_ms...
  16. Max

    Не проигрывается нативный HLS в Safari ios

    Добрый день. Уточните, пожалуйста, сборку WCS, которую вы используете. Проверьте, установлены ли следующие настройки: - включен прелоадер: hls_preloader_enabled=true - указан минимальный размер плейлиста не менее 2 сегментов hls_min_list_size=2 - если потоки, которые вы играете, публикуются по...
  17. Max

    Record hook not working

    Good day. In latest builds, WCS is starting from flashphoner user, not from root for better security. So if you're copying record files somewhere in record hook script, please make sure that this user have permission to write to. For example, if you're copying files to /opt/media folder...
  18. Max

    Getting TLS obsolete warning

    You should update Flashphoner WebCallServer to latest build for DTLS 1.2 to use with Chrome browser. All release history is here. We also recommend to update Amazon Linux to Amazon Linux 2. This depends on how old the SDK versions you use. Usually, it is not needed to update SDKs unless you...
  19. Max

    Android SDK и настройки прокси смартфона.

    Добрый день. Android SDK использует при установке websocket соединений и соединений для передачи медиаданных ту сеть, которую Android предлагает по умолчанию. Методы setUseProxy и getUseProxy не используются. Для работы в корпоративных сетях можно использовать OpenVPN и другие подобные клиенты.
  20. Max

    Getting TLS obsolete warning

    You can deploy a new instance from latest AWS Marketplace AMI as described here (or with custom settings as described here), then migrate your setting to this new instance. Another option is update by installing new version over old one as described here.
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