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Good day. Google Chrome has some limits, when you use screen sharing. They are listed in the documentation: Picture resolution is set by source dimensions (screen, windows or browser tab), not by constraints

Good day. For access to server with WCS, you can use Putty SSH client. You need some data to connect via SSH protocol: server IP address, login and password. WCS settings file is located in the directory: /usr/local/FlashphonerWebCallServer/conf/flashphoner.properties Use any text editor...

Добрый день. Спасибо за предложение. По вашему обращению создан внутренний тикет WCS-2342, мы дополнительно сообщим вам о результатах.

Добрый день. Спасибо за подробный вопрос, мы рассмотрим возможность расширенных настроек логирования в WebSDK и сообщим вам о результате. По обращению создан внутренний тикет WCS-2340. Если вам необходимо реализовать указанный функционал в данный момент, рекомендуем самостоятельно собрать WebSDK...

Good day. You can use REST hooks to backend server allows or does not allow client to connect WCS (screen sharing in you case). The workflow looks like this: 1. You configure the backend server. https://<your backend server>/hook/connect 2. Your backend returns 200 OK if clients has rights...

По обращению создан внутренний тикет WCS-2338, о результатах сообщим дополнительно.

Good day. In WCS you can use two methods for exchanging data (for example, text): 1. Working with chat rooms (roomApi). This example does not require an additional backend for handling REST hooks; all functions are available in roomApi. Details with using the Conference example - in the...

Hello, Glad it works for you.

Добрый день. Возможно, у вас есть не весь набор необходимых файлов (сертификата и ключа) или они повреждены. Для сравнения, пример для домена test.flashphoner.com: test.flashphoner.com.crt - файл сертификата test.flashphoner.com.key - файл приватного ключа ca.pem - корневой сертификат...

Добрый день. Мы проведем дополнительные тесты по вашему вопросу и сообщим результат.

Good day. You can using firewall on your server. If you use iptables, you can see the current rules: sudo iptables-save -t filter 1. If the set policy ACCEPT (line :INPUT ACCEPT) and there are no other rules: sudo iptables -A INPUT -p tcp \! -s <Allowed IP address> --dport 8443 -j REJECT 2...

Good day. You should receive and import valid SSL certificates over web-interface WCS/Dashboard/Security (here step-by-step example for receive free cryptographic certificates Let's Encrypt). If you have problems with importing SSL certificates, please provide us SSH access to your server and...

Good day. In your example, you first check the condition for playFirstVideo and then create session (createSession). In the example player.js, session has already been created and according to the condition isSafariWebRTC stream is playing.

Good day. This is similar issue to unavailability network ports. Please follows these steps.

Additional: 1. You need to install a certificate for secure connection (wss). Example of installing free Let’s Encrypt certificates in the documentation. 2. Try to disable firewall on WCS server for test. You may have various firewall, depending on the operating system. For example, in CentOS 7...

Good day. 1. Please check WCS is running on your server: ps ax | grep com.flashphoner 2. Make sure the WCS WebSocket port (by default 8443) is available. Check Websocket port of the server with the telnet command, for example from your computer: telnet <WCS domain name or IP-address>...

Good day. In WCS 5.2 does not work the built-in subsystem to check availability of the server (Watchdog). You can use this Bash script that determines availability of WebSocket WCS. If WCS WebSocket is unavailable: to standard output - 0, if available - 1. You can modify this script to send an...

Docs are actual and supported. https://docs.flashphoner.com/display/WCS52EN You can find flashphoner.properties file at /usr/local/FlashphonerWebCallServer/conf Docs https://docs.flashphoner.com/display/WCS52EN/Core+settings What is publisher? Do you publish stream from the same wi-fi network...

The NotAllowedError is generally raised on mobile devices where user gesture is required to begin audio or video playback. If you take a look at our Player example you would see that we use two functions upon user's gesture to pre-initialize sound and video on iOS Safari browsers. playFirstSound...

In the server logs, we see that subscription for your license is expired. You should renew your license.