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  1. Max

    Можно ли как-то диагностировать проблемы Embed Player?

    Добрый день. Рекомендуем вам для кастомизации проигрывателя под ваши задачи использовать пример Player: <WCS home dir>/client2/examples/demo/streaming/player/player.js Вывод ошибок при проигрывание вещания реализован в STREAM_STATUS.FAILED. Например, при попытке воспроизведения потока при...
  2. Max

    Stream IP Cam (RTSP) on facebook through WCS

    Good day. 1. Please, in the WCS settings file, flashphoner.properties, add the following lines: wcs_agent_ssl=true rtmp_transponder_stream_name_prefix= rtmp_transponder_full_url=true and restart service: service webcallserver restart 2. Start RTSP stream to WCS using REST API...
  3. Max

    Stream IP Cam (RTSP) on facebook through WCS

    Good day. We will check your case and let you know in this topic.
  4. Max

    Flashphoner with ReactJS

    Good day. Please send additional files of your project to support@flashphoner.com.
  5. Max

    Firefox 69.0.3 Issue on Mac

    Good day. In the new version of macOS Catalina significant changes have arrived with Gatekeeper: Gatekeeper check non-quarantined apps and files for problems every time you run it. When macOS detects problem, it blocks the file, then sends you an alert. In Firefox, to work with the H264 codec...
  6. Max

    Video submission issues with Safari 12.1

    Good day. We have fixed synchronization issue which led to recording corruption in build 5.2.369. Please update and check.
  7. Max

    chrome webrtc screensharing low quality (1~2 fps)

    Good day. Transcoding on the GPU in the testing phase, the documentation will be added after that. General information about licenses: Simple Standalone License 1 license number can be activated on 1 server Trial License 1 license number can be activated on many servers Simple...
  8. Max

    Server settings firewall

    Good day. Please, write which version of WCS you are using: cat <WCS home directory>/conf/WCS.version and WebSDK version: cat <WCS home directory>/client2/client.version Tell us please, how users watch streams and in which browser it doesn’t work (not audio). And please perform test on the...
  9. Max

    chrome webrtc screensharing low quality (1~2 fps)

    Good day. We tested on your server: https://mariomse1.rsupport.com:8888/ 1. Video streaming: OBS 24.0.1 RTMP (2 Mbps, 30 fps) URL: rtmp://<WCS domain name>:1935/live Stream key: testStream 2. Use Player: https:// <WCS domain name>:8888/client2/examples/demo/streaming/player/player.html Stream...
  10. Max

    Не работает сервер

    Добрый день. По нашим базам, у вас две лицензии с разными номерами, одна из которых истекла, а вторая активна с 30 сентября. Обратитесь по e-mail sales@flashphoner.com или скайп flashphoner.com чтобы уточнить статус вашей лицензии. Кроме этого вы можете зайти в личный кабинет платежной системы...
  11. Max

    comment on live stream

    Good day. In working with chat rooms (roomApi) - you can use usual live stream. For example, Two-way Streaming -> Publish. Below is the call flow when using the Conference example.
  12. Max

    Не работает сервер

    Попробуйте повторить процедуру, описанную выше. Если это не поможет, напишите, пожалуйста, на sales@flashphoner.com с указанием номера вашей лицензии.
  13. Max

    Не работает сервер

    Вам следует войти в веб-интерфейс WCS сервера с учетной записью admin (с паролем по умолчанию admin), поля для работы с SSL сертификатами будут доступны.
  14. Max

    4K streaming, stop in 5 seconds

    Good day. If you are testing another source (not 4k) problem persist? We also see in log, possible mismatch IP address. Check in your flashphoner.properties file as looks ip_local: ip_local=x.x.x.x compare in according your ifconfig. Besides that, please for test try using TCP. Is enabled with...
  15. Max

    WebRTC Performance issue

    Good day. We’ve connected to your server to verify the configuration and we see that it has changed: 1. You have reduced the number of media ports. Up to 4 media ports are used per WebRTC stream. In the setting for using media_port, change to large values. For example: media_port_from = 31001...
  16. Max

    Video does not appear in local and remote streams on iOS Safari

    Good day. We've reproduced the problem by steps you've sent us by email. We raised internal ticket WCS-2306 to investigate it. You can reload page every time before stream publishing as workaround.
  17. Max

    Flashphoner with ReactJS

    Good day. Thank you for providing the information. We will check and let you know in this topic.
  18. Max

    Android SD: управление звуком

    Добрый день. Мы портировали фикс в Android SDK 1.0 в сборке 1.0.1.69, исходные тексты примера Media Devices доступны на GitHub.
  19. Max

    comment on live stream

    You can display text on live stream on two methods: 1. Data exchange (OnDataEvent) to backend: - Client send an arbitrary data-object to server using the direct method session.sendData(). - WCS will invoke REST-method /OnDataEvent on backend (web-server). - Backend send data to connected client...
  20. Max

    4K streaming, stop in 5 seconds

    Good day. Unfortunately, we did not receive your logs by email. If it's possible please provide us SSH access to your server to support@flashphoner.com. We will check.
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